Senior Director, Analyst - Communications Functional Leadership

What makes Gartner Research and Advisory a GREAT fit for you? When you join Gartner, you’ll be part of a team that values intellectual curiosity, objective insights and expert advice while driving organizations to make smarter, faster decisions on their most critical priorities. Through constant learning, discovery and collaboration, you’ll impact Gartner’s clients and deliver must-have research and compelling interactions.

At Gartner, we get better, faster, stronger, every year through operational excellence and continuous innovation. If you’re excited by what’s next in business and technology, Gartner is looking for you.

About This Role:

Gartner Analysts are industry thought leaders who create must-have research, market predictions and best practices for a broad range of world-leading organizations. A Senior Director serves as a leader within Gartner’s Research and Advisory sector, establishing oneself as a credible voice within their designated market at local, regional, and global levels. Utilizing exceptional research and analytical skills, a Senior Director plays a significant role in producing pragmatic and provocative research which Gartner clients consume and apply to propel their business toward key objectives. They are a trusted source of advice for clients, reinforcing Gartner’s value every day by engaging them via in-person meetings, virtual meetings, sales support visits and Gartner conferences to discuss complex client challenges and offer appropriate recommendations.

This role sits within Gartner’s Marketing & Communications practice and will address the needs of CCOs and their key leaders in transforming their functions for business impact.  As disruptive forces inside and outside the enterprise are resetting the expectations and objectives of CCOs and their teams, this role will focus on functional leadership & strategy, C-Suite collaboration, effective agency management, and driving adoption of new technologies in the comms team and across the company as connected levers to harness such disruptions to their advantage.   Successful candidates will leverage a deep understanding of CCO priorities to advise communications leaders on:

• Building support for and leading strategy and capability driven communications transformation efforts across people, processes, and technology.

• Structuring or restructuring the function for maximum efficiency and impact.

• Assessment and implementation of various operating models according to functional needs.

• Building budgets and effective resource allocation across the team for various lines of business and/or geographies.

• Creating strategic plans, including metrics, that lead to measurable business impact.

• Demonstrating the value of the function to the business and earning or maintaining a seat at the table.

• Effective cross-functional and C-Suite collaboration and relationship building.

• Assembling strong teams with the skills needed for the current comms environment and effective people management.

• Sourcing and maintaining agency and vendor relationships.

• Assessing and preparing for the evolving role of the CCO and the function.

• Effectively rolling out and building adoption of new technologies and tools for the communications function.

• Implementing strategic AI investments in consideration of existing technology, talent, and business objectives.

What You Will Do

• Deliver high-quality actionable advice to an executive client audience through a variety of media.

• Write evidence-based content that is clear and actionable.

• Create and deliver presentations for webinars and other client-facing Gartner events.

• Track and work closely with vendors, market trends, emerging technologies and practices to remain ahead of the curve within the fast-changing function of communications.

• Deliver outstanding sales and service support to retain and grow the Gartner business.

• Build credibility as a functional expert to represent Gartner research, methodology and strategy.

• Actively participate in innovation, ideation, and research discussions and collaborate effectively with peers in our research community.

• Identify research process improvements or develop new processes that help the team and Research & Advisory provide excellent service delivery.

• Be a mentor and a coach by supporting more junior team members

What You’ll Need

• Bachelor's degree or equivalent experience; Graduate degree preferred

• 15+ years of relevant field or industry experience in mid to large size companies

• An inform