Infrastructure Architect

We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply.

About the Team

You will be part of the Technical Infrastructure team responsible for designing, building and delivering key technical building blocks such as Servers, Containers, Storage, Networking, Voice, Databases, Data Centers, Service Desk and Monitoring tools. Our job is to ensure that every WSI location, associate and customer has the best experience possible utilizing the vast array of technical solutions we provide.

The vision of the Architecture department is to enhance the quality, resiliency and scalability of the technology services delivered to our business, peers and development efforts.  Our customer success is paramount to the organizations success and ability to deliver an exceptional customer experience.  We are committed to providing an inclusive work structure where our business partners, peers and solution providers are a part of the vision, roadmap and strategy.

About the Role

In the Infrastructure Architect role, you will be responsible for developing the multi-year strategy for Williams-Sonoma's servers, containers, storage, networking and other Infrastructure services that supports our corporate and retail locations worldwide. You will work with other engineers to deliver performance and service standards from your internal customer's requirements. Under your technical leadership you will develop the capacity planning models used to demonstrate efficient and effective architecture.

This role reports to the Director of Architecture.

Responsibilities 

• Develop the Server, Container, Network and Storage Reference Architecture Library
• Create group policies, standards and procedures
• Implement a capacity planning program for Infrastructure systems
• Train and mentor other Infrastructure team members
• Support tier 4 engineering escalations
• Gather, analyze and drive project requirements, design and implement multi-layer infrastructure architecture components
• Partner with a cross functional group of subject matter experts to design and execute your strategy
• Have the opportunity to be hands-on, working side by side with our people to get things done
• Publish Build-To and review the As-Built documentation for current and new network, server and storage related design concepts and deployments
• Provide insightful data to guide decision making and offer proactive solutions.

Criteria 

• You have a deep understanding of UNIX/Linux Operating Systems, Virtualization platforms including VMware, Cloud Computing, Object Storage and Storage Gateway protocols including Block, CIFS and NAS, Configuration Management tools
• You have experience with the following hardware platforms: HP, NetApp, IBM, Brocade and emerging technologies in servers, storage and containers (example: Kubernetes, Tanzu, open telemetry)
• You work well in a fast paced, collaborative environment
• You have strong capabilities in authoring technical documentation including HLD/LLD/NIP
• You have robust scripting skills used to develop lasting automation of routine tasks

Qualifications:

• Bachelor’s degree in Business, Computer Sciences, Engineering, or related field (an equivalent combination of related education, training, and experience may be considered)
• 10+ years of core Server and Storage experience including Data Center, Cloud Engineering, Monitoring, Infrastructure & Configuration Management and scripting
• Expert skill in diagnosing, solving complex problems and providing detailed technical analysis
• Superior oral and written communication skills. Ability to exhibit a commanding presence when necessary
• Superior computer skills including business applications such as MS Windows and MS Office including Excel, Access, Visio and Word.
• Knowledge of theory and principles of project management

 

We believe in People First

We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. Our DEI initiatives prompt associate participation and engagement, aligning with our core vision to reflect the communities where we do business and put people first. 

Benefits Just for You

Depending on your position and your location, here are a few highlights of what you might be eligible for:  

• A generous discount on all WIlliams-Sonoma, Inc. brands 
• A 401(k) plan and other investment opportunities