Transfer Credit, Transcripts & Clearinghouse Professional, Student Service Professional III

Application Process

This position is open until filled. For full consideration, please submit application, along with cover letter and resume, by 8am on Wednesday, November 5, 2025.

Please review the position description listed above for full scope of responsibilities and qualifications. Evidence of degree(s) or certificate(s) and/or license(s) required at time of hire.

Job Summary

Reporting to and under general direction of the University Registrar, the Transfer Credit, Transcripts and Clearinghouse Professional performs complex professional student services work specific to interpreting, applying and posting transfer credits according to state, system and local regulations. The incumbent serves as one of the primary campus liaisons with the National Student Clearinghouse, submitting reports, correcting errors, and assuring accuracy between the Clearinghouse and National Student Loan Data System (NSLDS). The incumbent self-manages an often demanding workload to maintain accuracy and is expected to establish on-going professional advisement relationships with students; oversee the order process and delivery of transcripts to students and alumni; coordinate and administer assigned programs; recognize specific program needs and develop approaches for possible implementation to meet these needs; assist with the development of policies, procedures and forms; recommend changes on varied matters both within and outside the department; and may serve as a lead person is various work groups.

Key Qualifications

This position requires the equivalent to graduation from a four-year college or university in in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. one of the behavioral sciences, public or business administration or a job-related field.  Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. Intermediate proficiency with computers and Microsoft Office Suite (Word, Excel and PowerPoint) required. Knowledge of database, spreadsheet and PeopleSoft preferred.

Salary and Benefits

This is a full time, exempt position, which will lead toward permanent status following the successful completion of a probationary period. Starting salary placement depends on qualifications and experience and will not exceed $5,540 a month.

This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 15 paid holidays are offered each year. Sonoma State University is also a Public Service Loan Forgiveness Program (PSLF) Employer.

A comprehensive benefits summary for this position is available online by clicking here to be taken to the CSU benefits page.

Supplemental Information

Sonoma State University is committed to achieving excellence through teaching, scholarship, learning and inclusion. In line with our Strategic Plan and our Seawolf Commitment, our values include diversity, sustainability, community engagement, respect, responsibility, excellence and integrity. We strive to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. We encourage innovation, experimentation and creativity, as well as contributions to equity and inclusion, in the pursuit of excellence for all members of our university community. 

The University is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. Mandated Reporting: This position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

CSU Out of State Policy - Sonoma State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

A background check (includ