STATE LAW ENFORCEMENT DISPATCHER - (CT: COMMUNITY SERVICE OFFICER) - 76001503

Requisition No: 851105 

Agency: Highway Safety and Motor Vehicle

Working Title: STATE LAW ENFORCEMENT DISPATCHER - (CT: COMMUNITY SERVICE OFFICER) - 76001503

 Pay Plan: Career Service

Position Number: 76001503 

Salary:  $42,936.60 Annually (Includes CMP) 

Posting Closing Date: 05/09/2025 

Total Compensation Estimator Tool

FLORIDA HIGHWAY PATROL 

MIAMI REGIONAL COMMUNICATIONS CENTER 

STATE LAW ENFORCEMENT DISPATCHER 

 

The Organization 

The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) provides highway safety and security through excellence in service education and enforcement.  The Florida Highway Patrol (FHP), a division of FLHSMV, is a nationally accredited state law enforcement agency charged with enforcing the laws of Florida and ensuring the safety of the motoring public.  The vision of FHP is a safer Florida through Courtesy, Service and Protection.  

 

FHP has seven Regional Communication Centers (RCC), each located in a major metropolitan area: Tallahassee, Jacksonville, Orlando-Sanford, Tampa, Miami, Fort Myers, and Lake Worth.  These state-of-the art facilities operate 24/7 to provide professional dispatch and communication support services for FHP and seven other state law enforcement agencies.  The personnel who fill the RCCs are passionate, diverse and committed to public service.   

 

Duties and Responsibilities 

As the first, first responders, State Law Enforcement Dispatchers, also known as Community Service Officers, are non-sworn communications professionals who serve as the vital link between the public and law enforcement and are crucial to maintaining the safety and welfare of the public and law enforcement officers.  This includes:   

• Responding to emergency and non-emergency calls. 
• Dispatching Troopers and other state law enforcement officers. 
• Monitoring and responding to radio and data communications traffic. 
• Helping coordinate efforts between FHP and other agencies (e.g., the Florida Department of Transportation after crash incidents).   
• Receiving, relaying, and documenting call/incident details, law enforcement activity and other information.    

 

WHY APPLY? 

Rewarding Work 

State Law Enforcement Dispatchers have a meaningful impact on individual lives and within the community every day.  This is a unique and challenging position that requires quick thinking and the ability to remain calm and professional while responding to stressful situations and emotionally charged individuals.  YOU COULD BE THE BEST PART OF SOMEONE’S WORST DAY!   

 

Salary 

$42,936.60 annually (Includes base rate of pay of $37,936.80 plus $4,999.80 Competitive Market