Surgical Case Dispatcher - 1st Shift - Starting at $29.42/hr

Work Flexibility: Onsite

Schedule:

• Mon - Fri, 6am – 4pm
• Overtime based on business needs
• On-call rotation, required

What you will do: 

As the Surgical Case Dispatcher, you will be instrumental in the planning, routing delivery, and pickup of all scheduled cases, optimizing and ensuring that all drivers are effectively utilized, meeting transportation budgets, and cost reduction strategies as they pertain. 

• Meet established metrics for operations (i.e., turns, service levels)
• Coordinate expired replacement pick up’s and drop offs as requested by warehouse teams, as well as the timely return of all inventory to its correct location
• Route efficiency planning – communicate with all surgical case coordinators to efficiently manage multiple routes while simultaneously reducing overall mileage, overtime, and costs
• Communication with sales partners to establish relationships with both teams
• Ensure all cases are delivered on time, complete, and to the correct facility
• Develop and execute strategies to maximize driver capacity, considering variables like peak times, fluctuations in demand, and operational priorities. Collaborate seamlessly with both Inbound and Outbound teams, offering essential support and capacity as needed to ensure optimal efficiency
• Maintain and update customer delivery instructions and location drop offs
• Prepare vehicle maintenance reports and ensure scheduled maintenance of all vehicles

What you need:

Required

• High School Diploma or GED
• Five (5) years’ relevant work experience
• Possess a valid driver’s license with no restrictions
• Ability to lift, push, pull and carry up to 50 lbs
• Ability to work flexible hours, as needed to support the business needs, including weekends and evenings as needed
• Participate in on-call rotation schedule

Preferred

• Associate or Bachelors Degree
• Warehouse/ inventory control experience in a fast-paced environment
• Experience in logistics, inventory, delivery, and customer service

Travel Percentage: 20%

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.

Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.