ECIO Technology Business Risk and Controls Advisor Lead

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Business Risk and Controls Advisor Lead (BRCA) for our ECIO BCM Technology you will champion a proactive risk management culture, identifying and mitigating operational and compliance risks across our technology landscape, driving innovation, and ensuring a robust control environment through adherence to the established technology risk frameworks. This role will proactively assess and champion the design and operation of effective internal controls, with key emphasis on automation, and documentation of processes ensuring risk is appropriately mitigated by conducting risk and control self-assessments. This role will also collaborate with risk and technology staff to identify, assess, and mitigate technical risk related to the design, management, and operation of USAA’s technology environment. Collaborating closely with ECIO Technology teams peers and Enterprise Control Partners, this role, within the first line of defense (FLOD), will develop and implement strategic risk mitigation plans and lead execution of ERC Programs. The BRCA Lead will provide leadership and guidance to technology teams, ensuring robust risk identification, monitoring, and management, including identification of technology emerging risks. They will spearhead improvements in technology initiatives as well as BCM risk product offerings by leveraging data driven insights to strengthen the control environment and minimize risk exposure. This role will also serve as a thought leader and peer mentor to BCM staff on technology risk management.

Promotes risk-awareness and the overall effectiveness of risk and compliance management programs, risk analytics and operations in the business. This role will partner and collaborate with Compliance and Risk Management, as well as Business Operations, IT, Audit Services, and Regulators to support risk and compliance-based initiatives. Responsible for supporting business leader adherence to the established risk framework and ongoing supervision of business controls; including, risk and control self-assessments, identification and evaluation of control effectiveness, identifying control failures, facilitating risk and compliance remediation, internal and external audits and regulatory exams, and monitoring of the first line of defense to minimize risk exposures and strengthen the overall control environment. Manages risk assessment data and uses critical thinking to identify key data-driven insights tied to first line of defense.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Charlotte, NC. Relocation assistance is not available for this position.

What you'll do:

• Directs and oversees multiple initiatives in support of risk and/or regulatory compliance related initiatives including but not limited to: oversight of procedures/process, accurate regulatory reporting and filing, document governance, risk control self-assessments, procedure governance, control design, new product controls, CoSA Third Party Governance, or quality governance.
• Applies a holistic understanding of risk and regulatory compliance to includes business strategies and solutions.
• Responsible for first line of defense data analysis, report preparation and trend analysis, utilizing business intelligence tools.
• Designs solutions for unanswered business questions and anticipates future business needs.
• Directs, organizes and oversees action plans designed to enhance governance practices in alignment with risk and compliance frameworks.
• Influences and develops innovative solutions to mitigate risk and prevent risk exposures which result in significant business impacts.
• Manages the most complex projects involving cross-functional areas within the first line of defense.
• Defines and outlines new approaches to problem resolution and leads project team from concept through implementation.
• Advises senior management on the status of their control environment related to risk identification and control weaknesses.
• Identifies critical areas to monitor and escalates issues and findings to appropriate stakeholders.
• Serves as a primary resource to cross functional team members and a