Resort Spa and Boutique Store Director
Cheeca Lodge & SpaAbout the role
Job Summary As the full time Spa Director, you'll oversee our exquisite spa facilities at our 4 Diamond resort. Your realm will include 6 elegantly designed treatment rooms, a fully-equipped fitness center, and an adults-only lap pool that epitomizes tranquility. Under your guidance, our poolside cabanas with butler service and internet, a chic spa boutique, and the innovative Vibro Acoustic Lounger will flourish. Your leadership will ensure the spa's success, from revenue growth to innovative marketing strategies, all while maintaining the highest 4 Diamond service standards. You will also oversee the operation of our on-site boutique store and gift shop. Key Responsibilities Elevate the guest experience in our diverse facilities, ensuring they meet the 4 Diamond standards of luxury and tranquility.
- Creatively market and promote our unique spa services, including our 6 distinctive treatment rooms and Vibro Acoustic Lounger.
- Drive operational excellence within all spa areas, including the fitness center, pool, and boutique.
- Identify and implement industry trends to enhance our 4 Diamond spa offerings.
- Inspire and lead your team, fostering an environment of excellence and luxury.
- Maintain rigorous standards in recruitment, training, and team development.
- Effectively manage budgets, staff scheduling, inventory, and cost control, reflecting our commitment to 4 Diamond standards.
- Coordinate seamlessly with other departments to anticipate business needs and deliver exceptional service.
- Required: Experience in spa management, ideally within a 4 Diamond or equivalent luxury setting
- Strong computer skills, fluent in English, and a comprehensive understanding of luxury hotel services and facilities
- Retail experience plus as the right candidate could oversee our retail operation for an expanded role.
- Preferred: College Degree or equivalent education
Discover Naples Grande Beach Resort
A Luxury Choice among Hotels in Naples, Florida
A warm, effortless level of hospitality greets you at Naples Grande Beach Resort. This inviting beach property sets the standard for treating guests and families to endless activities, incredible nearby sights and an unmatched level of service and attention. Rediscover this unique luxury resort in Naples, Florida and indulge in a truly special getaway.
Our hotel received the TripAdvisor Certificate of Excellence Award. This honor is awarded to establishments that achieve outstanding traveler reviews on TripAdvisor, the world's largest travel site. Our staff takes great pride in consistently offering an exceptional experience to all guests at our resort in Naples, Florida. Discover for yourself what makes Naples Grande a standout among hotels in Naples, Florida.
Applicants who are fortunate enough to be selected for hire are eligible for benefits as follows:
Full Time Hires: Eligible for medical/dental/life benefits on the first day of the month following 30 days of employment. Other benefits include Paid Time Off, 401(k) and Resort Stay Program (where our team members can stay at other Northwood Hospitality properties).
Part Time Hires: Eligible for Paid Time Off, 401(k) and Resort Stay Program (where our team members can stay at other Northwood Hospitality properties).
On Call / Seasonal / Interns: Eligible for 401(k) and discounted Resort Stays at other Northwood properties.
Formerly known as the Registry Resort and the Waldorf Astoria Naples, the hotel has enjoyed over 28 years of success in this community and we look for new teammates to help continue that tradition. Our current ownership, Northwood Hospitality LLC, has invested millions in a complete transformation of the rooms and dining options.
Northwood Hospitality LLC owns and operates nine properties thr
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