Client Relationship Director, Middle Market

 

Who We Are:

Woodruff Sawyer has been an industry leader for over 100 years. As a top insurance brokerage, our clients range from small start-ups to some of the most innovative companies in the world. Here, your unique expertise and perspective helps move companies ahead and your career forward.

We believe in supporting the whole lives and careers of our employees. That’s why, through excellent benefits and opportunities, and a genuinely inclusive and collaborative environment, we create the space for you and your career to flourish.

As an employee-owned company, we build toward the next decade, not just the next quarter. Our independence means you answer to great ideas and client success, not short-term profits, while our ESOP program allows you to build long-term wealth and ownership in the company. At Woodruff Sawyer, you own your future.

 

Job Summary:

The Client Relationship Director for Middle Market, you'll be responsible for supporting client relationship success through management and development of Account Executives. They will ensure that we provide consistent service to our clients and enhanced cross practice collaboration.  
 

What You’ll Do:

• Leads a team of 5-10 Account Executives to enable colleague development, drive revenue growth and service delivery of the team

• Coaches and develops Account Executives, namely in growing a strategic mindset

• Manages and monitors the performance of Account Executives as lead consultants for clients 

• Serves as the Account Executives’ escalation point for complex client issues and concerns 

• Builds internal relationships to identify, promote and execute on cross-selling opportunities 

• Partners with Practice Leadership to build the pipeline of future Account Executives from account team members  

• Monitor work allocation and adherence to service standards 

• Serve on the leadership team of the Middle Market Practice

 

Experience & Qualifications:

• Bachelor’s degree preferred

• 7-10 years of client experience in an insurance brokerage firm

• 5+ years leadership or management experience 

• Excellent analytical, project management and problem-solving skills

• Excellent people management skills

 

Don’t meet every single preferred qualification? Studies have shown that underrepresented populations are less likely to apply to jobs unless they meet all qualifications. At Woodruff Sawyer we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

 

More About Us:

Compensation: Anticipated salary between $142,500 – $260,000. Salary offered will be dependent upon geography, experience, and expertise of the candidate. 

This position is eligible to participate in an incentive program to earn additional compensation with a target equivalent to 25% of salary annually, based on individual and Company performance.

Our benefits include:

• Medical, Dental, and Vision coverage

• 401k Retirement Plan with company match

• Ownership in the company through our ESOP (Employee Stock Ownership Program) and profit sharing

• Paid vacation, holidays, and sick days

• Life Insurance, Short-term, and Long-Term Disability benefits

• Flexible Spending Account (FSA)

• Wellness programs and workplace flexibility benefits

• Professional development and reimbursement programs

• Added perks like discounted event tickets, pet insurance, financial coaching, identity theft protection, milk stork, etc.

Compensation and Benefits are what Woodruff Sawyer in good faith believes are accurate for this role at the time of this posting.

Woodruff Sawyer is an Equal Opportunity Employer.

Our Equal Employment Policy incorporates our commitment to maintain an environment free of discrimination and to comply with all federal, state and local laws providing equal employment opportunities.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, an