Registered Nurse (RN) Discharge Coordinator

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

 

About Duke Regional Hospital

 

Pursue your passion for caring with Duke Regional Hospital in Durham, North Carolina, which ranks as the number four hospital in the Raleigh-Durham, North Carolina area, accordingto U.S. News and World Report for 2023-2024. Duke Regional Hospital is the second largest of Duke Health's three hospitals and offers a comprehensive range of medical, surgical, and diagnostic services, including orthopedics, weight-loss surgery, women's services, and heart and vascular services.

Duke Nursing Highlights:

 

• Duke University Health System is designated as a Magnet organization
• Nurses from each hospital are consistentlyrecognized each year as North Carolina's Great 100 Nurses.
• Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
• Duke University Health System has 6000 + registered nurses
• Quality of Life: Living in the Triangle!
• Relocation Assistance (based on eligibility)

 

General Description of this Role

The Operations Center Nurse Coordinator is a key part of the Operations Center Team. The Operations Center is in a central location with representatives from various areas in order for the hospital to operate as one unit whose purpose is to streamline communication and decision making around processes that contribute to patient flow at Duke Regional Hospital. This is co-located team that gives line of sight to all the moving parts that influence patient flow and address removal of throughput barriers. The Nurse Coordinator brings clinical knowledge to the Operations Center and facilitates hospital throughput, identifies barriers and collaborate with various departments to remove identified barriers. 

 

Work Schedule

Days 7a-7p

(3) 12-hour shifts, alternating weekends

 

Duties and Responsibilities of this Role

•    Collaboration with various DRH departments to facilitate the removal of throughput barriers.
•    Scan units for discharge possibilities and help to follow through on discharges.   
•    Communicate with providers, case managers, rehab, and other practitioners to help facilitate flow and anticipate the needs by department.    •    Communicate with ED to understand admissions needs and use electronic records to facilitate spaces on proper units.  
•    Facilitate stat cleans for patient placements and EVS .
•    Serve as resource for patient placement using clinical skills for the proper placement of patients. 
•    Escalates problems/concerns to the Operations Administrator, nursing leadership, and physician leadership. 
•    Collaborate with various ancillary departments to anticipate needs for the day and prioritize today’s discharges.
•    Review Multidisciplinary Rounds with unit leadership to understand hospital status. 
•    Facilitate use of discharge lounge for patients waiting on rides

 

Minimum Qualifications

Education

• Work requires graduation from an accredited BSN program.
• Registered Nurses who do not have a Bachelor's degree in Nursing (BSN) or higher will be required to enroll in an appropriate BSN program within two years of their start date, and to complete that program within five years of their start date in this role.
• Exception: Registered nurses hired between July 1, 2014, and April 11, 2021, without a Bachelor's degree in Nursing (or higher) are encouraged to enroll in an appropriate BSN program within two years of their start date but must complete the program within five years of their start date. Registered nurses hired before July 1, 2014, are not required to enroll in a BSN program to remain in this job classification.

Experience

• No previous RN experience is required for New Graduate Registered Nurses
• One year of RN experience is required for Level II Registered Nurses

Degrees, Licensures, Certifications

• Must have current or compact RN licensure in the state of North Carolina.
• BLS required.

 

Knowledge, Skills, and Abilities

• Knowledge of scope of the registered nurse, licensed practical nurse and NCA
• Knowledge of and appropriate application of the nursing process
• Knowledge of professional theory, practice and procedure
• Ability to assess nursing needs of acute and chronically ill pat