Vice President Digital Commerce

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

The VP of Digital Commerce is an executive technology leader responsible for the architecture, operations, and delivery of the enterprise’s digital commerce and marketing technology platforms. This role oversees the end-to-end health, performance, reliability, and evolution of systems including Adobe Experience Cloud (AEM, AEP, Target, Analytics, AJO, Campaign), commerce engines, APIs, data pipelines, and customer engagement platforms. The leader ensures that digital systems scale, integrate, and deliver frictionless customer experiences with high availability and engineering discipline.

Job Description

Core Responsibilities

• Serve as the executive owner of the Digital Commerce and Adobe Experience Cloud platforms, accountable for uptime, performance, SLAs, and scalability. 

• Lead enterprise architecture for digital experience, including API-first design, headless services, event-driven integrations, identity, and data flows. 

• Oversee global multi-disciplinary platform delivery teams spanning AEM engineers, Martech engineers, full-stack developers, QA, SRE, DevOps, and data engineering. 

• Implement modern SDLC practices—CI/CD, automated testing, infrastructure-as-code, observability, performance monitoring, and zero-downtime deployments. 

• Establish and enforce engineering best practices for Adobe technologies, including AEM development patterns, AEP schema design, and Target personalizations at scale. 

• Ensure platform resilience, redundancy, and performance tuning across hosting layers (cloud-managed AEM, Adobe-hosted AEP/RTCDP, APIs, CDNs). 

• Oversee operational readiness—deployment gates, post-release validation, telemetry, instrumentation, and incident management. 

• Create transparency with executive stakeholders around timelines, trade-offs, risks, and platform investment needs. 

• Optimize vendor relationships and Adobe product utilization to reduce cost and increase performance. 

• Build and scale high-performing engineering, delivery, and platform operations teams. 

• Mentor leaders and architects across AEM, Martech engineering, commerce services, and DevOps/SRE. 

• Create a culture of excellence in platform engineering, observability, documentation, and operational ownership. 

• Consistent exercise of independent judgment and discretion in matters of significance. 

• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. 

• Other duties and responsibilities as assigned. 

Qualifications

• 12+ years leading digital platform, commerce, or Martech engineering/delivery organizations. 

• Deep hands-on expertise with Adobe Experience Cloud (AEM, AEP, RT-CDP, Target, Analytics, Journey O