Intelligent Automation Lead Engineer

Req ID: 368427 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Intelligent Automation Lead Engineer to join our team in Remote, México (MX-MEX), Mexico (MX).

Key Responsibilities:

• Lead the Design, develop, and deploy end-to-end UiPath and Microsoft Power Automate solutions across insurance operations.
• Develop and maintain intelligent automation frameworks, including multi-agent models and orchestrated bot ecosystems.
• Build Agentic AI workflows capable of autonomous decision-making in underwriting, claims adjudication, and policy processing.
• Collaborate with business stakeholders to understand current processes, identify automation opportunities, and perform feasibility assessments.
• Gather, analyze, and document business and functional requirements for automation initiatives.
• Translate business requirements into technical solution designs and implementation plans.
• Ensure automation solutions are scalable, secure, and aligned with organizational standards and best practices.
• Integrate LLMs (OpenAI/Azure OpenAI) into RPA solutions for:
• Claims document summarization
• Policy document interpretation
• Risk assessment support
• Customer communication automation
• Implement Intelligent Document Processing (IDP) for FNOL, claims forms, medical reports, KYC, policy applications, and invoices.
• Develop automation for core insurance systems (eg., Guidewire, Duck Creek, Majesco, etc.) is a plus.
• Ensure compliance with insurance regulations (e.g., HIPAA, GDPR, NAIC, IRDAI, FCA depending on geography).
• Build scalable REFramework-based bots with strong exception handling and audit trails.

• Provide technical leadership and mentoring to junior developers or automation team members.

Required Qualifications:

• 7+ years of hands-on experience in UiPath development.
• Experience in multi-agent automation modeling, orchestration, and maintenance.
• Experience working in enterprise automation programs or Centers of Excellence (CoE).
• Knowledge of intelligent document processing, AI/ML integrations, or attended/unattended automation models.
• Strong expertise in:
  • UiPath Studio, Orchestrator, AI Center
  • Document Understanding
  • API integrations
  • Power Platform
• Proven experience in Insurance domain processes (Claims, Underwriting, Policy Admin).
• Experience integrating Generative AI / LLMs into enterprise workflows.
• Knowledge on integrating the Machine Learning is a plus
• Knowledge of insurance core platforms (Guidewire, Duck Creek, etc.).
• Strong understanding of secure data handling in regulated environments.
• UiPath Advanced Developer Certification (preferred).
• Microsoft Certifications (on Power Platform or AI) are preferred.

 

Agentic Capabilities:

• Ability to combine RPA + AI for semi-autonomous and fully autonomous insurance workflows.

 

Nice to have:

• Experience with insurance data standards (ACORD).
• Knowledge of predictive analytics and actuarial data integration.
• Exposure to Azure/AWS cloud environments.
• Experience in process mining for insurance operations.
• DevOps and CI/CD for RPA lifecycle management.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. Th