Regional Sales Representative - Service

Regional Sales Representative - Service

Are You Ready to Build Customer Relationships and Be the Face of Service Excellence Across the Region?

Location: Morgantown, PA

Step into the fast lane with Morgan Truck Body - a powerhouse driving innovation and top-tier quality! We're searching for a driven, game-changing Regional Parts & Service Representative ready to accelerate sales, build rock-solid customer alliances, and power our next phase of explosive growth!

Your Impact - Big and Bold:

You will be the key connector between our customers and our service facility, ensuring smooth, efficient service that keeps our customers moving forward. Your proactive approach and relationship-building skills will directly impact on sales success and customer satisfaction.

What a Day in Your Life Looks Like:

As a key player on our team, you'll support and grow Morgan's Parts & Service presence in your territory by combining technical know-how with customer-first service.

• • Deliver comprehensive support for Parts and Service needs - from training and spec consultations to quoting, order entry, scheduling, and warranty coordination.
  • Achieve sales targets by consistently meeting or exceeding monthly parts and service goals.
  • Engage proactively with new and existing leads through outbound calls and follow-ups.
  • Analyze market trends and customer data to identify sales opportunities and expand territory potential.
  • Drive continuous improvement by initiating customer surveys and converting insights into action.
  • Resolve customer concerns promptly, ensuring timely follow-up and long-term satisfaction.
  • Source new business while supporting account retention through detailed spend tracking and contact management.
  • Collaborate effectively with engineering and service teams to ensure customer expectations are clearly communicated and met.
  • Respond urgently to critical customer issues, resolving them with professionalism and speed.
  • Report consistently on customer needs, industry trends, competitive activity, and emerging opportunities.
  • Maintain strong product knowledge of Morgan products, competitor offerings, and chassis configurations.
  • Utilize IT systems confidently and accurately to manage customer interactions and service workflows.
  • Support team success by performing other duties as needed to achieve results.

What You Bring to the Table:

• Proven sales experience and strong customer service skills - commercial truck body or trailer repair experience is preferred
• Excellent communication and organization skills with a knack for follow-through.
• Self-driven, able to work independently and thrive as part of a team.
• Comfortable with up to 90% local travel.
• Must have a valid drivers' license and a driving record that is acceptable according to Morgan standards.
• Preferred: Bachelor's degree and experience with commercial truck bodies.

Physical Demands:
This role blends office work with visits to manufacturing areas, requiring sitting or standing for extended periods, walking, reaching, and occasional lifting up to 25 pounds.

Why Morgan? Because You Deserve the Best:

With over 70 years leading the truck body industry, Morgan Truck Body is where innovation meets tradition. From electric vehicles to custom refrigerated units, we build it all - and we do it with passion and precision.

See our story: A History of Morgan

We offer:

• Competitive pay and full benefits package (medical, dental, vision, life)- your health matters
• 401(k) with company match - because your future matters
• Tuition reimbursement and leadership development to boost your career
• Paid holidays and vacation time - we know balance is key
• Exclusive discounts on footwear, eyewear, and safety gear- because we care about your safety

Join a team where your impact is real, your growth is limitless, and your work fuels the future of transportation.

What Drives Us at Morgan:

At Morgan Truck Body, our shared values aren't just words on a wall - they're the heart of every