Dining Services Worker (172-Day)

Overview

This position involves assisting in an assigned dining services area on a full-time basis (37.5 hours per week), contributing to a positive and efficient dining experience. The individual will play an important role in maintaining high standards of service, ensuring customer satisfaction, and supporting the smooth operation of the dining environment.

 

Available Schedules:

• CC Commons - Line: Monday through Wednesday, 12:15 PM to 10:15 PM, and Thursday, 12:30 PM to 10:15 PM; qualifies for shift differential. 
• CC Commons - Line and Prep: Monday through Thursday, 1:45 PM to 10:15 PM, and Friday, 10:00 AM to 4:00 PM; qualifies for shift differential. 
• CC Commons - Line, Prep, and Dishroom: Monday through Wednesday, 11:00 AM to 8:00 PM, and Thursday and Friday, 10:00 AM to 4:30 PM; does not qualify for shift differential. 
• Capitol Eatery - Line and Prep: Monday through Thursday, 1:30 PM to 9:30 PM, and Sunday, 1:00 PM to 9:00 PM; qualifies for shift differential. 

Full-time Employee Benefits include: medical and dental insurances, retirement plans, paid time off, educational benefits for employees and dependents at Penn College and Penn State University, and more. For additional information, click here.

Qualifications

EDUCATION

• High school diploma or equivalent. Preferred

EXPERIENCE

• Some dining services or cafeteria experience, preferable in a fast food or institutional environment. Preferred

ABILITIES AND SKILLS

• Ability to provide exceptional customer service and work effectively within a team environment. Required
• Ability to operate a computerized cash register/POS system, make change, and maintain cash in safe/secure manner while serving customers, or ability to be trained. Preferred
• Knowledge of portion control serving or ability to be trained. Preferred
• Ability to read, write, and perform basic math. Preferred
• Ability to communicate effectively and perform work duties/tasks while following both oral and written instructions. Required
• Ability to complete work tasks and manage time without close supervision Required
• Familiarity with safety and sanitation procedures, as well as the proper care of food service equipment. Preferred

 

Responsibilities

Customer Service: • Display exemplary customer service skills. • Direct customer concerns, as well as dining plan misuse, to proper supervisor. • Fill in at other Dining Service areas, as needed.

Cleaning and Sanitizing: • Clean and sanitize DS equipment as requested by supervisor, or as designated by preventative maintenance schedules. • Perform general housekeeping functions, keeping dining/service/kitchen areas clean and orderly. • Wash pots, pans, dishes, silverware, etc. utilizing dish machine(s) and pot sinks. • Remove garbage, recycling, and compost from kitchen and service areas.

Back of House: • Assist in kitchen with various tasks, such as food preparation, to ensure service lines are replenished and fresh. • Assist with stocking of front of house, service areas, storage areas, and/or convenience stores. • Prepare, cook, and/or serve food from various food service equipment, following established procedures for the specific assigned workstation, or ability to be trained. • Ensure opening and closing procedures and duties are completed accurately for assigned workstation.

Other: • Comply with all safety and sanitation procedures in performance of duties. • Will be required to work snow closure days that may fall on scheduled work days. • Transport food, equipment, and supplies between storage areas and work areas. (Marginal)

Physical Standards and Special Job Features

Ability to lift items up to 40 lbs. Must have neat and clean grooming and hygiene habits. Able to stand/walk for long periods of time. Exposure to high temperature kitchen equipment. Exposure to fluctuations in temperatures (ie: coolers/ freezers). Pushing and/or pulling a kitchen cart weighing 70 lbs. Loaded cart may at times, as needed, weigh up to, and not to exceed, 200 lbs.

Pay Transparency

$15.15 per hour.

College Statement

This is not a complete itemization of all facets of this position. This job description is not an employment agreement or contract. The College has the exclusive right to alter this job description at any time without prior notice.

EEO Statement

Penn College is committed to equal opportunity and the diversity of its workforce.

 

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