Sales Systems Lead

About the Team

Business Technology is an organisation of problem solvers. We manage, procure and maximize investment in technology across all Business teams within Miro. Our team is composed of Architects, Product Owners, Analysts, and Developers who deliver flawless execution of end to end business process automation. We are a team that delivers technology solutions to achieve business goals of the company.

We expect to be partnered on all solution evaluations as SME's to solve the business problems. We own Architecture and High Level Design for Business Systems. We act as technology partners to all Business and Operations teams to ensure we build scalable solutions across the business. We pride ourselves on maximizing Miro's investment in tooling and maintaining the health of tools. 

About the Role

As a key member of our Business Technology team, the successful candidate will play a pivotal role in driving operational excellence by collaborating with Marketing, Sales, and Product teams. Your primary responsibility will be to develop a profound understanding of our Go-to-Market systems landscape and business processes. By leveraging this knowledge, you will identify opportunities for improvement and maximize the effectiveness of our current tools.

In close coordination with Revenue Operations and Finance Organisations, you will be instrumental in executing Sales strategies and initiatives. Your expertise will contribute to seamless collaboration across departments, ensuring alignment with organisational goals. The focus will be on fostering efficiency, enhancing collaboration, and ultimately achieving our business objectives within a dynamic and competitive landscape.

This role requires a strategic mindset, strong technical leadership, and the ability to navigate complex business processes. By driving innovation and optimisation in our systems and processes, you will contribute significantly to the success and growth of our organisation.

What you’ll do

• GTM Tech Stack Optimisation. Lead the development and evolution of the GTM tech stack for optimal performance and value realisation. Take ownership of the Salesforce Product Suite, including Sales Cloud and CPQ 
• Process Efficiency and Metrics. Measure process efficiency and core business metrics, emphasising optimisation and core delivery. Utilize advanced data analytics skills to evaluate and improve the quality of data within the systems under management
• Alignment and Implementation. Align all GTM technology stack prioritisation, road mapping, and implementation with overarching GTM strategies. Collaborate with cross-functional teams to ensure seamless integration and support of GTM initiatives
• Manage and mentor a team of Business System Analysts supporting GTM and Finance teams within Miro 

What you’ll need

• 8 years of experience successfully delivering solutions on the Salesforce platform, showcasing in-depth knowledge of Sales, CPQ, and Service Cloud modules
• At least years of hands-on experience in roles such as Product Manager, Agile Product Owner, Business Owner, or Business Analyst
• expertise in sales and support systems, including a profound understanding of customer relationship management tools and related systems
• Demonstrate a track record of developing and executing sales and marketing technology programs. hands-on experience addressing the unique needs of the organization and implementing technology solutions that drive sales and marketing success
• 6 years of experience managing teams

What's in it for you

• 401k matching + Competitive equity package
• Excellent Medical, Dental and Vision health benefits
• Fertility & Family Forming Benefits
• Flexible time off
• Lunch, snacks and drinks provided in the office
• Wellbeing benefit and WFH equipment allowance
• Annual learning and development allowance to grow your skills and career
• Up to $2,000 of charitable donation matches each year

About Miro

Miro provides a visual workspace for innovation that enables distributed teams of any size to dream, design, and build the future together. Our mission is to empower teams to create the next big thing by creating a place where teams can create together seamlessly, regardless of location. 

Today, more than 50 million users in 180,000 organizations including Nike, Ikea, Deloitte, WPP, and Cisco depend on Miro to improve product development collaboration, to speed up time to market, and to make sure that new products and services deliver on customer needs.

Miro's visual workspace enables distributed teams to come together to synthesize information, develop strategy, design products and