Director, People Operations

We Breathe Life Into Data

At Komodo Health, our mission is to reduce the global burden of disease. And we believe that smarter use of data is essential to this mission. That’s why we built the Healthcare Map — the industry’s largest, most complete, precise view of the U.S. healthcare system — by combining de-identified, real-world patient data with innovative algorithms and decades of clinical experience. The Healthcare Map serves as our foundation for a powerful suite of software applications, helping us answer healthcare’s most complex questions for our partners. Across the healthcare ecosystem, we’re helping our clients unlock critical insights to track detailed patient behaviors and treatment patterns, identify gaps in care, address unmet patient needs, and reduce the global burden of disease. 

As we pursue these goals, it remains essential to us that we stay grounded in our values: be awesome, seek growth, deliver “wow,” and enjoy the ride. At Komodo, you will be joining a team of ambitious, supportive Dragons with diverse backgrounds but a shared passion to deliver on our mission to reduce the burden of disease — and enjoy the journey along the way.

The Opportunity at Komodo Health

We are seeking a forward-thinking Director of Human Resources Operations to lead our people operations function in a high-growth, technology-driven environment. This leader will establish scalable People systems and processes that support rapid organizational expansion while maintaining a strong employee-centered culture. You are someone who combines strategic vision with operational excellence and a hands-on approach.

Looking back on your first 12 months at Komodo Health, you will have…

• Developed and executed People operational strategies that enable business growth, scalability, and workforce excellence.  
• Designed, optimized, and oversaw People processes across the employee lifecycle, including onboarding, performance management, total rewards, compliance, and engagement.  
• Leveraged artificial intelligence (AI) and automation tools to streamline People workflows, enhance employee experiences, and deliver actionable people analytics.  
• Partnered with leadership to align People Operations with overall company objectives and culture. 
• Served as the primary point of contact for all immigration-related and leave of absence-related processes and questions.

You will accomplish these outcomes through the following responsibilities...

• Lead the People Operations team with a focus on continuous improvement, innovation, and accountability.  
• Establish effective metrics and reporting frameworks to measure People efficiency, compliance, and business impact.
• Serve as a trusted advisor to leadership and employees on People matters, applying sound judgment to balance business and people priorities.  
• Provide day-to-day support for HR activities such as employee benefits, leave of absence, compliance, and reporting in the U.S. and our international work locations (including, but not limited to, France and India)  
• Drive workflow efficiency by identifying opportunities for improvement and closely collaborating with other internal teams.
• Support the creation, implementation, and communication of policies and procedures across the entire People Ops function.
• Support managers and People teams with system updates, processing job changes, reporting needs, and other operational changes in Workday and other people-related systems.
• Own compliance programs and maintain SOPs for Workday HCM/Benefits and other people processes

What you bring to Komodo Health (required):

• 10+ years of progressive People/HR experience with at least 5 years in a leadership capacity within high-growth private technology companies.
• Demonstrated expertise in implementing and optimizing modern People technology stacks, with a strong emphasis on leveraging integrated AI capabilities to streamline processes and drive innovation.
• Demonstrated success building or transforming People operations in dynamic and scaling environments.  
• Hands-on operator with exceptional strategic thinking and analytical capability.  
• Strong understanding of employment regulations and compliance requirements in multi-state or global contexts.  
• Excellent communication, leadership, and stakeholder management skills.  
• Experience introducing AI-enabled People tools (e.g., for talent analytics, workforce planning, or employee engagement).
• Background in SaaS or other technology-driven business models.  
• Passion for innovation, dat