Commercial Claims Business Process Analyst (Remote)

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Job Title

Commercial Claims Business Process Analyst (Remote)

Requisition Number

R7208 Commercial Claims Business Process Analyst (Remote) (Open)

Location

Nevada - Home Teleworkers

Additional Locations

Alabama - Home Teleworkers, Alabama - Home Teleworkers, Arizona - Home Teleworkers, Arkansas - Home Teleworkers, California - Home Teleworkers, Colorado - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia - Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker {+ 20 more}

Job Information

We're Mobilitas, a commercial insurance company created by CSAA Insurance Group. Our mission is to reinvent commercial insurance in the mobility space by providing technologically advanced solutions for today’s way of doing business. At Mobilitas, we believe in what's possible, and we use our inventive skills to meet the demands of modern mobility with tailored solutions. We’re looking for motivated, innovative individuals who think big, move fast and are dedicated to creating a company from the ground up, without the constraints of a traditional insurance company. We’re excited to push the boundaries of commercial insurance and are looking for enthusiastic team members to help us reimagine insurance. We are actively hiring for a Commercial Claims Business Process Analyst.

Your Role:

Leverages a strong background in claims handling to support and enhance our Commercial Casualty and Non-Injury claims processes. Conducts process analysis to identify business needs and develops solutions for complex business challenges. Provides technical guidance to claims associates and other functional areas. Consults on overall business strategy and corporate objectives with the aim of bringing value, enhancing growth, or improving the business performance of our internal claims process.

Your Work:

• Identifies, documents and evaluates business operations and process designs.
• Collaborates with business leaders to achieve enterprise objectives and core business process performance targets.
• Responsible for identifying the need for and assuring the integration of business processes across divisions. Recommends improvements on project delivery and business analysis processes and execution.
• Collects data to identify root causes of problems. Measures performance against business requirements. Aligns improvement to performance shortfalls. Provides consultation and leads projects to apply re-engineering techniques to improve business performance and quality.
• Applies advanced knowledge and experience in business and process analysis to define the scope and guide all stages of complex process design/improvement projects.
• Manages large projects and provides consulting to address large scale/highly complex problems where analysis of situations or data requires in-depth evaluation of business, process and people factors. Uses knowledge of change management concepts in implementation of business initiatives.
• Responsible for the identification and benchmarking of best practices for the commercial/specialty claims division to support achievement of high-impact operational, customer, growth, employee and profitability objectives.
• Utilizes knowledge and experience in business and process analysis and improvement methods to scope, charter and leads all phases of highly complex process analysis and design initiatives.
• Actively shapes our company culture (e.g., supporting employee resource groups, mentoring employees, volunteering, joining cross-functional projects).
• Champions our cultural norms (e.g., willing to have cameras when it matters: helping onboard new team members, building relationships, etc.).
• Demonstrates a company ownership approach, thinking beyond boundaries of their own area.
• Fulfills business needs, which may include investing extra time, helping other teams, etc.

Required Experience, Education and Skills:

• 6+ years of directly related business proc