Interiors and Payloads Service Engineer (Associate or Experienced)

Interiors and Payloads Service Engineer (Associate or Experienced)

Company:

The Boeing Company

Job ID:

00000428359

Date Posted:

2024-06-13

Location:

USA - Seal Beach, CA

Job Description Qualifications:

The Boeing Company is hiring for Interiors and Payloads Service Engineer (Associate or Experienced) to join our Boeing Commercial Airplane division in Seal Beach, CA. 

Position Overview:

As a Payloads Service Engineer, you'll play a crucial role in supporting various Boeing Commercial Airplane models, both in-service and under development. This includes the 747, 767, 777, 787, 737NG, 737MAX, 777X, and future generations of commercial aircraft. You'll collaborate directly with airline customers to resolve issues related to Payloads, Interiors, Cargo Handling, and Water Waste systems. Flexibility is essential as you may need to address urgent matters and attend important airline meetings outside regular working hours.

Occasionally, you may also need to work non-standard shifts to support the 24/7/365 operation of the fleet. Additionally, this role involves traveling domestically or internationally around 10% of the time to lead technical and executive review meetings with airlines and tackle complex technical challenges.

Our teams are currently hiring for a broad range of experience levels including: Associate and Experienced Payloads Service Engineer.

Position Responsibilities:

• Acts as a liaison and coordinates with various engineering and technical disciplines to address customer concerns.

• Provides technical, design and informational support for basic production, product support or in-service issues. Troubleshoots basic system problems consistent with operational protocols

• Supports analysis, definition and verification of basic requirements. May modify basic requirements based on defined requirements using approved processes and tools

• Supports and/or creates and provides basic technical documentation (e.g. Fleet Team Digest articles, service letters, drawings, specifications, documents, data sets, design folders, test requirements documents, manuals) in accordance with engineering processes and procedures for internal reference or external delivery

• Assists with the study and assessment of technology development by gathering data, supporting testing and documenting findings

• Supports review of technical design, analysis, and production by reviewing documentation, participating in design reviews, and observing tests and audits to ensure compliance

• Assists with the investigation of problems to provide engineering design disposition of discrepancies

• Supports the research of technical, operational and quality issues that cannot be resolved by the customer

• Assists in designing and/or providing analysis of interim and final engineering solutions to return airplanes to revenue service

• Works with cross-functional teams to conduct root cause analysis and develop dispositions for complex design non-conformances

• Assists in the development of customer correspondence for continued safe operation and maintenance of equipment

Work Authorization:

This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.15 is required. “U.S. Person” includes U.S. Citizen, lawful permanent resident, refugee, or asylee. 

This position is expected to be 100% onsite. The selected candidate will be required to work onsite in Seal Beach, CA.

Basic Qualifications (Required Skills/Experience):

• Bachelor of Science degree from an accredited course of study in engineering, engineering technology (includes manufacturing engineering technology), chemistry, physics, mathematics, data science, or computer science

• Able and willing to work 2nd shift (24/7/365-day operation. Saturday and Sunday may be required work days)

• Willing and able to travel domestically and internationally 10% of the time

Preferred Qualifications (Desired Skills/Experience):

• 3+ years of related work experience or an equivalent combination of education and experience 

• Experience with Interiors and Payloads Systems

• Good verbal and written communication skills

• Ability to present to senior leadership

• Ability to collaborate with multiple team functions

• Willingness to expand into technical areas without prior experience

• Desire to continuously improve our airplanes

Typical Education/Experience:

• Associate (Level 2): Education