Sr Manager, Business Solutions

Company Description

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.

Job Description

NBCUniversal is seeking a Senior Manager, Business Solutions for our Film & TV Studios Tech Ops team, supporting Participations and Residuals initiatives for NBCUniversal.  In this role, the Sr. Manager will lead strategic business engagement across Financial Contracts Administration and Reporting (FCAR) teams, acting as the primary liaison and overseeing complex, cross-functional projects and system production support.

Key Responsibilities

• Lead and mentor a team of business analysts and support professionals (typically 1 – 4 direct reports), driving technology solutions for FCAR and related business units.
• Engage senior stakeholders across Participations, Royalties, Residuals, and Audit functions to define business requirements, analyze data/processes, and deliver impactful technical solutions.
• Oversee the intake, prioritization, and execution of technology requests, ensuring alignment with business strategy and operational goals.
• Collaborate with executive leadership, Product, Engineering, Privacy, and Project Management teams to shape and deliver the technology roadmap for the FCAR businesses.
• Own business applications and technology system operations, ensuring reliability, scalability, and compliance.
• Direct application support, enhancement requests, user acceptance testing, and rollout of new features.
• Lead large-scale projects, including new solution implementations, system enhancements, and infrastructure migrations.
• Manage resource planning, budgets, and project finances, providing strategic oversight and ensuring optimal allocation.
• Serve as the escalation point for operational issues, driving resolution and continuous improvement.
• Guide Agile epic and story creation, ensuring business analysts deliver high-quality requirements for product development.
• Champion stakeholder communication, fostering transparency and alignment across all initiatives.
• Actively ensure compliance with the NBCUniversal technical ecosystem, while also innovating in AI initiatives and other process improvement opportunities with the overall goal of increasing processing efficiency, maintainability, and scalability of supported systems.

Qualifications

• Minimum 8 years of relevant experience leading technology engagement/solutions teams, with a focus on financial projects, business/data analysis, and strategic leadership.
• Additionally, minimum 3 years of management experience
• Proven ability to manage multiple priorities and stakeholders in a complex, fast-paced environment.
• Demonstrated strategic thinking, problem-solving, and change leadership skills.
• Exceptional communication skills, able to influence and collaborate with senior leadership, technical teams, and end-users.
• Highly organized, detail-oriented, and motivated to drive results.
• Extensive experience in requirements gathering, design specification, and structured IT analysis methodologies.
• Deep expertise supporting large, custom financial applications, databases, and complex calculations.
• Strong track record of building business r