Veterinary Software Implementation Specialist

Are you passionate about teaching others, are tech savvy, and want to make a meaningful impact in the veterinary industry? We're hiring for Veterinary Software Implementation Specialists at IDEXX!

We’re looking for passionate problem solvers to support the implementation of our ezyVet Practice Management software to our new customers. Our implementors are responsible for training our new customers on ezyVet, configuring their ezyVet Software site specific to the clinics needs, optimising workflows, and getting the clinic up and running smoothly. You'll be building important client relationships, problem solve and most importantly provide engaging virtual teaching on the software to set our new customers up for success.

We have three different working options for this role

Virtual USA

Hybrid, 2 days onsite in our Frisco, TX office, and 3 days remote.  

Or

Hybrid 2 days onsite in our Westbrook, ME office, 3 days remote

But what is ezyVet you ask? ezyVet is a cloud based Veterinary Practice Management Software. We provide easy to use Software that helps veterinary practices save time, increase revenue, communicate better with clients and reduce workload stress. We are a premium software product and a part IDEXX’s Veterinary offerings. Pets and tech, it’s a winning combo!  

Within IDEXX we are a part of the IDEXX Veterinary Software portfolio. With a focus on software solutions, we are dedicated to enhancing the health and well-being of pets, people, and livestock around the world. Through the power of the cloud, our solutions simplify the flow of information across any practice and link vets to what they need when they need it. Patient data. Client communications. Business insights. All at their fingertips. 

Our journey is solving veterinary practices’ most pressing needs by focusing on innovation to drive meaningful improvements in animal health. 

A bit more about the role, you will: 

• Training veterinary professionals on how to use ezyVet, specific to their role in the clinic.  

• Project manage implementations, ensuring each clinic/practice/hospital is confidently utilizing ezyVet and the software configuration is fit for purpose. 

• Problem solve, understand the clinics needs and workflows to configure the software appropriately  

• Change management with the clinic  

• Build and deliver webinar based training and configuration curriculum.   

• Manage an assortment of projects all at different stages  

• Collaborate with internal teams to help craft the software, prioritize feature and fix releases, streamline processes and generally build amazing outcomes. 

What you will need to succeed: 

• Hardworking. Are you results orientated and do what it takes to get the job done? We're all about getting the win for the team and our customers. 

• Experience working in a busy environment with strong time and time & project management skills. 

• Experience with project management ideal!  

• Confidence to articulate complex subject matter to a range of audiences. 

• Excellent attitude, a sense of humor and coolness under pressure. 

• Strong attention to detail. 

• Experience in