Clinical Engineering Customer Advocate - Advocate Health Remote FT Days
Advocate Aurora HealthAbout the role
Department:
Status:
Benefits Eligible:
Hours Per Week:
Schedule Details/Additional Information:
M-F 7am-3:30 Central, full time, fully remote
Pay Range
$20.80 - $31.20You must live in one of the following states to be considered for this remote opportunity - AK, AL, AR, AZ, DE, FL, GA, IA, ID, IL, IN, LA, KS, KY, ME, MI, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, WI, WV, WY
Major Responsibilities:
Responsible for receipt & dispatch of customer service requests & other inquiries through the CMMS work order system and/or via phone. Includes monitoring and recording internal resource availability, call escalation, and vendor management/scheduling.
Processes HTM purchase requisitions of goods, services, and contract pools into purchase orders per departmental workflow, including obtaining proper levels of approval authority.
As needed, trains front-line team members, suggests alternative sourcing, provides requestor updates to order status and escalates, coordinates with A/P to vet new vendors, ensures HTM compliance with preferred supplier vendor policies, and manages updates to
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