Director of Continuous Improvement & Quality Management
YESCOAbout the role
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Location:
Las Vegas, NevadaJob Type:
Full timeJob Title:
Director of Continuous Improvement & Quality ManagementJob Description:
POSITION PURPOSE
The Director of Continuous Improvement & Quality Management is the owner of first-pass success and operational excellence within YESCO’s Production and Operations functions.
This role is responsible for continuously improving how work is performed while ensuring quality standards are consistently met “designed into processes, not inspected after failure.”
The Director builds, enforces, and evolves the systems that drive:
First-pass accuracy
Stable, repeatable production processes
Defect and rework elimination
Labor and cycle-time efficiency
Predictable, high-quality installation outcomes
This position operates as a neutral quality authority—not driven by production volume or schedule pressure—and serves as the enterprise voice for quality, discipline, and continuous improvement within Operations.
CORE RESPONSIBILITIES
Quality Standards & Quality Control Assurance
Define, implement, and maintain YESCO’s operational quality standards
Establish inspection criteria and quality acceptance requirements for:
Preconstruction job packages
Engineering and shop drawing readiness
Production departments (sheet metal, paint, electrical, plex, assembly)
Installation and close-out
Develop and maintain standardized quality checklists and inspection protocols
Ensure quality expectations are clear, documented, trained, and consistently applied
Lead non-conformance reporting and corrective action processes
Serve as final quality authority when operational quality is at risk
Continuous Improvement & Operational Excellence
Lead structured continuous improvement initiatives across Operations
Apply Lean, Six Sigma, and waste-reduction methodologies to improve:
First-pass yield
Labor efficiency
Workflow stability
Production and installation cycle times
Analyze rework, defects, delays, and cost overruns to identify systemic root causes
Facilitate cross-functional problem solving and improvement events
Establish improvement roadmaps aligned with operational priorities
Ensure improvements are standardized, documented, trained, and sustained
Standard Work, SOPs & Process Ownership
Own and maintain operational standard work across Production and Installation
Develop and control:
SOPs (Standard Operating Procedures)
Best practices
Visual standards
Work instructions
Ensure preconstruction, production, and installation handoffs meet defined readiness standards
Lead documentation governance, revision control, and compliance auditing
Partner with Operations and Production leadership to continuously improve process design
Quality Audits & Process Verification
Perform routine quality audits across:
Preconstruction
Production departments
Installation sites
Validate adherence to standard work and quality requirements
Identify gaps between designed processes and actual execution
Track audit findings and enforce corrective and preventive action plans
Verify sustainability of improvements over time
Training, Coaching & Culture Development
Train supervisors and teams on:
Quality expectations
Root-cause analysis
Standard work discipline
Continuous improvement tools
Coach operational leaders to shift from firefighting to system improvement
Build a culture of accountability, problem solving, and first-pass excellence
Support leaders in developing team-level quality ownership
AUTHORITY & DECISION RIGHTS
The Director of Continuous Improvement & Quality Control Assurance owns decision authority over:
Quality acceptance standards
Process change approvals
Corrective and preventive action requirements
This role
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