SENIOR CLERK - 64045723

Requisition No: 842484 

Agency: Department of Health

Working Title: SENIOR CLERK - 64045723

 Pay Plan: Career Service

Position Number: 64045723 

Salary:  $33,759.96 - 37,135.96 

Posting Closing Date: 12/19/2024 

Total Compensation Estimator Tool

***Open Competitive Job Opportunity***

**This requisition maybe used to fill multiple positions.**

 

Your Specific Responsibilities:

Come Join DOH-Team Duval!  If you are looking to establish an exciting and successful career in Public Health, you have come to the right place. Many of our innovative and successful health programs are recognized throughout Florida.

 

Under the direct supervision of the Clinic Operation Manager, this is a highly visible and skilled position involving exercise of independent judgment and Initiative in the Florida Department of Health-Duval (FD OH-Duval) Health Center setting. Provides excellent customer service and quality care experience at every customer encounter for the day-to-day front desk operations, office related duties and billing of medical services provided by the Center. Performs front desk operations according to established policies and procedures (DOH Health Center Business Operations Manual, DOH-Duval Billing Manual, DOH-Duval Policy, etc.)

 

Public Health Competency Domain 1: Analytical/Assessment skills

 

Public Health Competency Domain 2: Policy development/Program planning skills

 

Public Health Competency Domain 3: Communication skills

 

Public Health Competency Domain 4: Cultural Competency skills

• Register, verify, and update client demographic information in HMS.
• Performs client registration accurately and positively (greet patients upon entry; keeps client updated on their status while waiting ensures client is aware of next appointment, follow up needed, etc. upon appointment completion).

Accurately prepares client medical records prior to scheduled appointment time. Establishes, updates, and verifies patient demographic and insurance information. Collects, analyzes and records interview data about clients.

• Compiles various clerical reports.
• Verifies validity of documentation of client's eligibility for care using modern computing techniques and database retrieval
• Schedules client appointments.
• Ensure all clients receiving services are checked in by receipt of an encounter number and complete or update all necessary client consent forms and other documents.
• Serves as a witness to signature of client consent forms and other documents.
• Answers, documents and/or transfers telephone calls in a prompt, courteous and professional manner.
• Directs and responds to general public inquires both in the Center and on the telephone.
• Retrieves, prepares, and maintains medical records.
• Ensures that all of the necessary documents are scanned and correctly attached in clients EHR in HMS.