Job No. 543779 Professional & Continuing Education Coordinator

CLASSIFICATION TITLE: Administrative Support Coordinator I

UNION CODE: R07

FT/PT: Full-time

PAY PLAN: 12-month

WORKPLACE TYPE: On-site (work in-person at business location)

ANTICIPATED HIRING RANGE: $3,864 - $4,300

• However, offer amount will be commensurate with candidate’s experience, education, skills, and training.

CSU CLASSIFICATION SALARY RANGE: $3,864 - $6,072

PAY BASIS: Monthly

BENEFITS:  CSUB offers a best-in-class benefit package for eligible employees that includes an array of medical plans, choice of dental plans, vision coverage, retirement participation in CalPERS, CSU tuition waiver, up to 24 vacation days per year, sick leave with unlimited accrual, 14 paid holidays per year and more!  See our benefits website for additional information.

CANDIDATES ELIGIBLE TO APPLY: THIS RECRUITMENT IS AVAILABLE TO CURRENT ON-CAMPUS EMPLOYEES ONLY.

POSITION PURPOSE: The Division of Extended Education & Global Outreach (EEGO), and the Professional & Continuing Education (PaCE) unit offers a wide range of educational opportunities which include noncredit certificate programs, test preparation courses, continuing education courses, corporate training, contract credit, workshops, Open University, Winter Session, and special projects/grants. The PaCE unit also administers the CSUB Summer Session program.

The PaCE Coordinator, under the general supervision of the PaCE Director, performs a full range of administrative support functions for the PaCE unit. The Coordinator assists with course creation in Peoplesoft, communicates with instructors regarding scheduling of classes, and communicates with students regarding admission, registration, payment, and general programmatic information. The Coordinator plans information meetings, orientations, events, assists with the day-to-day administrative operations of the department, and works to ensure all office needs are fulfilled. Occasional evenings and weekends are required.

DUTIES & RESPONSIBILITIES:

Student Communications & Assistance

• Answer and respond to admission, registration, and program inquiries by providing routine information about the application process, including deadlines, required documents, and eligibility criteria.
• Communicate with the Department of Rehabilitation, Employers Training Resource, and other third-party vendors regarding student registration, program completion, and payment issues.
  • Facilitate the registration process by providing necessary documentation and information to third-party vendors.
  • Communicate student’s progress and completion status to third-party vendors.
• Ensure the accuracy and completeness of the PaCE unit’s website and all print materials by verifying information and coordinating with relevant departments to maintain consistency and quality.
• Coordinate with the department to operate the EEGO golf cart to facilitate the transportation of students, guests, and other visitors around the campus.

Course Scheduling

• Create course schedule for each term.
• Communicate with program coordinators and instructors to confirm availability, course modality, required course materials, place book orders, confirm student enrollments, and assist with grade posting, ensuring alignment with academic calendars and program requirements.
• Assist the registrar with course number creation and grade posting, ensuring they are correctly assigned, and by verifying the accuracy of submitted grades and resolving any discrepancies.

Event Planning

• Identify, secure appropriate event venues, and coordinate logistics with on- and off-campus vendors for catering services.
• Communicate with all stakeholders regarding event information, coordinate RSVP collection, and address any general inquires.
• Work with Marketing Director regarding print collateral for events; providing specific details, costs, deadlines.

Outreach

• Work with Marketing Director to assist with marketing materials for tabling events, information meetings, orientations, and completion events.
• Attend tabling events, representing PaCE to prospective students and providing accurate information regarding the PaCE program, costs, and requirements.

REQUIRED QUALIFICATIONS:

EDUCATION & EXPERIENCE – High School Diploma or GED and four (4) years of recent (within seven years) administrative support experience.

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