At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. In-person exchanges are invaluable to our work. We're working onsite 4 days a week as part of our commitment to fostering a culture of professional growth and cross-functional collaboration as we work together to engineer the extraordinary. In your role, you may work from the following Medtronic sites:

• Mounds View, Minnesota • Plainfield, Indiana
• Fort Worth, Texas • Lafayette, Colorado


This role will require up to 10% of travel to enhance collaboration and ensure successful completion of projects.

At Medtronic, we leverage cutting-edge technologies to drive continuous growth and demonstrate every day how IT serves as a true competitive differentiator. To further strengthen our Service & Repair IT team, we are seeking a Principal IT Business Analyst. In this key role, you will collaborate with fellow IT business analysts and business stakeholders to enhance and advance our IT solutions supporting Medtronic’s global Service & Repair strategy. Your expertise will be instrumental in shaping innovative solutions that enable our teams worldwide to deliver exceptional service and repair experiences.

We believe that when people from different cultures, genders, and points of view come together, innovation is the result —and everyone wins. Medtronic walks the walk, creating an inclusive culture where you can thrive. Our unwavering commitment to inclusion, diversity, and equity (ID&E) means zero barriers to opportunity within Medtronic and a culture where all employees belong, are respected, and feel valued for who they are and the life experiences they contribute. We know equity starts beyond our workplace, and we must play a role in addressing systemic inequities in our communications to achieve long-term sustainable impact.

Anchored in our Mission, we continue to drive ID&E forward both to enhance the well-being of Medtronic employees and to accelerate innovation that brings our lifesaving technologies to more people in more places around the world.

Bring your talents to an industry leader in medical technology and healthcare solutions – we’re a market leader and growing every day. You can be proud to be a part of technologies that are rooted in our long history of mission-driven innovation. You will be empowered to shape your own career. We encourage and support your growth with the training, mentorship, and guidance you need to own your future success. Together, we can transform healthcare. Join us for a career in IT that changes lives. Medtronic is committed to fostering a diverse and inclusive culture. Check out the accomplishments of our Women in IT group! http://bit.ly/MedtronicWomeninIT

CAREERS THAT CHANGE LIVES

As a Principal IT Business Analyst, you will play a pivotal role in enhancing and deploying our IT solution, mService, which supports repair and logistical processes for medical equipment in hospitals. Partnering with business stakeholders, you will assess, design, and develop solution enhancements to drive innovation & operational excellence. Your key tasks include:

• Lead business requirement discussions, gathering, evaluating, and documenting business needs. Translate requirements into functional specifications and business process maps for complex solution changes.
• Participate in project and design reviews to ensure solutions align with Medtronic Global IT policies, principles, and standards.
• Drive changes and enhancements through the change management process, including change coordination, stakeholder communication, functional unit testing, user acceptance testing, cutover planning, and hypercare support.
• Coordinate development and support activities with external partners.
• Build and maintain a centralized knowledge repository for process and solution documentation.
• Serve as a trusted advisor to the Service & Repair IT leadership team.
• Provide 3rd level support for functional SAP-related issues by analysing escalated software concerns and recommending effective solutions.
• Collaborate within projects across an international, diverse, and challenging environment.

MUST HAVE (Minimum Qualifications)

• High school diploma (or equivalent) and 12+ years of experience

OR

• Bachelor’s degree and 7+ years of experience or advanced degree and 5+ years of experience

NICE TO HAVE (Preferred Qualif