Commercial Product Manager Accounts

<p>Transaction Services (TS) is one of ING Wholesale Banking's (WB) main business lines. We offer a suite of WB products and services to corporate and institutional clients. We are a significant contributor to the growth and profitability of the WB. Our strategy is aimed at ensuring that we continue to support sustained growth for the WB by delivering competitive and relevant TS products.</p><p></p><p>The purpose of the Product Management PCM is to unlock existing business potential and activate new client/market opportunities. The focus is on executing a strong commercial strategy aiming at stable and <span>sustainable income</span> flows. The Product Management PCM team makes a difference for our clients by creating and offering best in class and fit-for purpose products and services while continuously improving our existing proposition as well as developing new products for our client base.</p><p></p><p>As Commercial Product Manager Accounts within the TS PCM organization you will be part of the Product Area Accounts &amp; Cash Management. With our Accounts proposition we aim to offer treasurers state of the art and future fit solutions that create visibility, control, and optimization in an automated way.</p><p></p><p><b>As a Commercial Product Manager:</b></p><ul><li><p>You will report to the Head of Product Management Accounts &amp; Cash Management.</p></li><li><p>You will develop the strategic vision and maintenance of the commercial viability of our Account propositions offered across the European Network.</p></li><li><p>You represent the voice of the customer, have a strong vision on how to attract consumers and focus on continuously improving the product performance.</p></li><li><p>You take a pan-European view on the industry developments affecting your product, advocate the strategic direction for your product internally and externally.</p></li><li><p>You are part of the European network, stimulate cross-border collaboration and alignment with the parties that need to contribute to your specific business product area.</p></li><li><p>You will align with TS Sales, Client Services and the Sector organization and support during client pitches.</p></li></ul><p></p><p><b>Your key responsibilities </b></p><ul><li><p>You are a key player in determining the strategic direction of our Accounts offering within our European network, supporting the Head of Product management Accounts &amp; Cash Management to set to right priorities based on facts and data.</p></li><li><p>You will be responsible for the day-to-day product performance and P&amp;L of our Account offering.</p></li><li><p>You will be responsible for the development and maintenance of our PCM deal-price model, providing insight in PCM deal-profitability.</p></li><li><p>You will be responsible for product strategy, proposition, roadmap, design, commercial execution, and life cycle.</p></li><li><p>You will be responsible for creating &amp; tracking business cases. Including identifying the data relevant for monitoring product performance, running business cases, Dynamic Plan and other relevant activities.</p></li><li><p>You will be responsible for marketing, communication &amp; customer satisfaction.</p></li><li><p>You will contribute to TS’ sustainable performance, and you identify opportunities to better serve and delight our customers in daily collaboration with Sales, Client Services and the Sector organization.</p></li><li><p>You will be responsible for monitoring and updating policies and governance related to your products and translating it into the product strategy and priorities.  </p></li><li><p>You will be responsible for non-financial risk management (i.e., Product Approval Review Process, issues management, audits, key control testing etc.).</p></li><li><p>You will be responsible for the risks related to your products and work with Risk, Compliance, and Legal stakeholders, to make sure our products and services comply with regulations and policies.</p></li><li><p>You are responsible for aligning with Delivery Management (DM) organization and ensuring successful delivery of your product requirements.</p></li><li><p>You define the business requirements and translate them to the DM Customer Journey Expert with the aim of developing and maintaining products and services. As a result, you also play a supporting role in the QBR process.</p></li><li><p>You share responsibility with the DM organization in ensuring our license to operate by secure and flawless 24/7 operations.</p></li></ul><p></p><p><b>We are looking for </b></p><ul><li><p>An entrepreneur that combines client focus with commercial and marketing power.</p></li><li><p>Ability and drive to take ownership and steer the (product) strategy implementation with an eye on the long-term perspective and managing risk prudently.</p></li><li><p>A colleague with analytical skills who takes decisions based on data and facts.</p></li><li><p>Strong resilience: ability to navigate through ambigui