Repair and Exchanges Project Manager II

Mitsubishi Power Americas, Inc. In Savannah, GA is looking for a Repair and Exchanges Project Manager II.

 

 

 

Essential Duties & Responsibilities

 

The Repair and Exchanges Project Manager II is based on site at SMW and has responsibility for management of servicing and maintenance of, but not limited to CRI’s for both GT and ST on an as needed basis:

• Process TRF’s for rotors to and from customer sites.
• Manage communication and updates of repairs and provide status updates to both internal and external customers monthly based on feedback from the SMW team.
• Responsible for EWA establishing and communicating pricing in collaboration Orlando Parts Lifecycle Manager.
• Meet with external customers at SMW to facilitate customer witness points during refurbishment process.
• Review and approve final customer repair reports issued by SMW.
• Manage financial reporting, including providing cost and pricing updates to CRM, cost tracking sheets, as well as managing CRM outage data to support open service orders.
• Responsible for working with Orlando Repair and Parts
• Work with the Sales and Service Operations organization to ensure final project billing and receivables are completed.
• Work with project sites to ensure timing and requirements of needed equipment to manage rotor receipt.
• Monitors, tracks, and controls change to the projects through formal change control management of requirements, configuration, performance measures, cost, schedule, project organization structure, and technology environment (release schedules, infrastructure changes, etc.).
• Facilitates communication of project health and status with project teams, stakeholders and sponsors, and senior level management as agreed and identified in individual Project Communication Plans.  Prepares and participates in risk identification and mitigation or capture sessions and escalates to project or program leadership when assistance is required to remove roadblocks. 
• Creates and ensures adherence to an operating rhythm conducive to other required reporting or briefings including gate, phase, or iteration reviews.  Captures and documents all lessons learned or after-action review comments and provides summary briefings, as necessary.
• Identifies the customer KPI’s of a project and communicates those to the project team and to management.
• Performs lessons learned meetings before and after the execution of the work.  Maintains the lessons learned database for future projects.
• Provides feedback and performance assessments to appropriate management in a timely manner and addresses and helps resolve conflict among project team members.
• Analyzes project performance measures to determine options and appropriate actions to increase project performance.  Coordinates and provides cost reporting and analysis on a regular schedule.
• Continuously seeks to expand and improve personal knowledge in project management best practices.
• Monitors all project activity including schedules, spending and related items to ensure timely and quality comple