Mechanic Technician Lead

Description

evo Purpose: To make life better by building community and igniting the adventurous spirit that lives within us all. evo is leading multi-channel retail brand that stands at the intersection of community, commerce, action sports and the outdoor lifestyle. This is personified by a distinctly curated product assortment and a creative approach to crafting highly differentiated customer experiences. We define success differently than most. Balancing our goals of (1) building an iconic brand and business (2) creating an extraordinary place and path for our employees and (3) leveraging our success to give back, helping to empower underprivileged children is paramount to evos success. We have a passion for community, sports and lifestyle, and a collective hunger when it comes to building a great company together.

The Job

The Bike, Ski, and Snowboard Mechanic/Technician Lead is a crucial member of the team responsible for maintaining, repairing, and building products related to bikes, skis, and snowboards. Reporting to the Bike, Ski, and Snowboard Mechanic/Technician Supervisor, this role is to provide leadership, technical expertise, and guidance to ensure that high-quality work standards are consistently met. 

 The Perks

• 100% paid health dental and vision*
• Paid vacation time*, sick leave, 40 hours volunteer paid time off
• Paid parental leave for birthing & non birthing parents
• Retail quarterly bonus program, profit share program* and long-term compensation program
• 401k matching
• Employee discount and access to pro deals on most the products we sell
• NGEY (New Gear Every Year): a new ski or snowboard setup to use for the season*
• Bike finance program and bike stipend
• Time together outside, volunteer activities, community events, ride days and annual retreat
• Flexible work schedules, remote work for eligible roles, and dog friendly offices
• Career pathing, leadership development, network development, training and performance feedback

Note: Availability of the benefits and perks may be subject to your location, tenure and employment type. The Company reserves the right to alter these benefits and perks in whole or in part at any time.

*Benefit not eligible for seasonal employees

The Opportunity

• Motivate a team of Bike, Ski, and Snowboard Mechanics/Technicians, setting an example of excellence and professionalism. 
• Oversee and manage the completion of service shop tasks, including tunes, mounts, waxes, assemblies, and repairs, ensuring work standards are met and deadlines are maintained. 
• Provide technical expertise and guidance to Mechanics/Technicians to ensure accurate assessment and timely repair of customer equipment. 
• Assist in assessing and providing accurate repair quotes upon customer arrival. 
• Offer credible, unbiased advice to customers during service check-ins and assist them in selecting appropriate products. 
• Participate in scheduled clinics and training sessions to improve personal gear knowledge and skills. 
• Collaborate with the Service Manager and Supervisor in maintaining inventory and ordering necessary parts for repair jobs. 
• Maintain a clean, organized, and efficient workshop area to optimize productivity. 
• Other duties as assigned. 

Requirements

The Must Haves

• No specific degree is required. 
• A minimum of 2 years of experience in bike, ski, and snowboard repair and maintenance. 
• Demonstrated leadership experience or potential. 
• Technical expertise, communication, problem solving, customer service 
• Embodies, honors, and lives our core values: The Great 8 

At evo, we are working to build and nurture a culture where equity, inclusivity, and compassion are inherent to how we operate and evolve. We recognize and value the uniqueness of each individual's experiences and understand the power in the diversity of ideas and opinions. Guided by our values and mission to promote more inclusive outdoor spaces, we are working to develop a team that is equally representative of the community we hope to build.

While there is more work to be done, we are in the process of evolving our toolset. We are committed to providing the space, support, and resources necessary for each individual to feel heard and valued. If you are interested in contributing your unique voice to our journey, we welcome you to apply!

evo is an equal opportunity employer. We believe the participation of individuals of diverse ages, races, religions, cultures, ab