Customer Service- Shipping Coordinator

Description

Company Overview

Biomerics is a world-class manufacturer and innovative polymer solutions provider for the medical device and biotech industries. As a vertically integrated company, we specialize in designing, developing, and producing medical devices for diagnostic and interventional procedures. We are focused on next-generation solutions for vascular access, electrophysiology, cardiac rhythm management, neurovascular, structural heart, and cardiovascular markets. 

At Biomerics, we are dedicated to our diverse employee base. We understand that a strong, skilled, and engaged workforce is the foundation of our continued success as a business. We strive to live up to the Biomerics values in all our interactions. It is an exciting time to be part of our collective team, and there is no limit to the impact that can be achieved here at Biomerics. We improve and advance the lives of our employees and patients who depend on our products.

At Biomerics, we believe in integrity, partnership, empowerment and accountability, trust, agility, teamwork, and excellence, and we care. Our team-oriented, customer-focused corporate culture prioritizes building strategic, mutually beneficial partnerships with customers and our team members.

Job Summary:

A Shipping Coordinator will verify and keep records on incoming and outgoing shipments. Prepare items for shipment. Including assembling, addressing, and shipping merchandise or material; verifying and recording outgoing merchandise or material; and arranging for the transportation of products.

Job Responsibilities

• Examine contents and compare with records, such as manifests, invoices, packing slips, or orders, to verify the accuracy of incoming or outgoing shipments.
• Prepare documents such as manufacturing templates, tracking info, and shipping orders to route materials.
• Record shipment data, such as weight, charges, space availability, and damages and discrepancies, for reporting, accounting, and recordkeeping purposes.
• Determine shipping method for materials, using knowledge of shipping procedures, routes, and rates.
• Contact the carrier representative to make arrangements and issue instructions for shipping and delivery of materials.
• Confer and correspond with Sales, Customer Service, and establishment representatives to rectify problems, such as damages, shortages, and nonconformance to specifications.
• Assist Customer Service and Sales with inventory questions or concerns, quotes, and dimensions.
• Requisition and store shipping materials and supplies to maintain inventory of stock.
• Provide day-to-day guidance in Shipping by structuring workloads to maximize productivity and efficiencies. Printing pick tickets from our inventory management system, constantly reviewing updates, and prioritizing workloads.
• Assist the production floor and Customer Service when/as needed. 
• Assist with weekly Cycle Counting.  

Requirements

 Education / Certifications

• High School Diploma or GED

Job Requirements

• Demonstrates accountability by taking ownership of responsibilities and outcomes.  
• Performs work accurately, thoroughly, and with strong attention to detail.  
• Maintains a high level of awareness to identify and address safety concerns promptly.  
• Operates with a sense of urgency to meet expectations, deadlines, and quality standards.  
• Works effectively as part of a team, contributing to a collaborative environment.  
• Manages multiple tasks simultaneously while maintaining organization and efficiency.  
• Prioritizes and structures daily workload to meet operational needs.  
• Proactively identifies issues and implements appropriate solutions.  
• Adapts to changing priorities and guides performance to meet evolving demands.  
• Demonstrates flexibility and openness to change in a dynamic work environment.