Financial Aid Technician

Join the vibrant community at California State University, Long Beach (CSULB)!

Located just three miles from the Pacific Ocean, CSULB offers an inspiring workplace and an exceptional Southern California lifestyle. Our 322-acre campus—one of the largest in the CSU system—serves more than 42,000 students and is known for its commitment to student success, innovation, and impactful academic and research initiatives.

As a member of the CSULB community, you’ll experience a dynamic environment filled with cultural landmarks, collaborative energy, and opportunities to make a meaningful difference.

Work-life balance thrives here. Long Beach blends coastal relaxation with urban vibrancy, offering miles of beaches, year-round sunshine, a thriving arts and food scene, and convenient access to both Los Angeles and Orange County. It’s an ideal place to grow your career while enjoying everything Southern California has to offer.

Job Summary

The Financial Aid Technician performs a variety of complex and technical duties involved in providing financial assistance for students, including the verification of eligibility and the awarding of aid.  The Technician also serves as a comprehensive point of contact in Financial Aid - providing accurate direction and guidance to students, their families and staff in all aspects of the financial aid process - identifying those who need to meet with a financial aid counselor or administrator to resolve more complex issues.

Key Responsibilities

• Provide advising and general customer service to prospective, newly admitted, and current students and parents regarding various aspects of the financial aid process, including application steps, student eligibility, educational costs, types of financial aid available, and loan activities, while tailoring the information to the particular needs, situation, and level of background of each customer.
• Assist in determining and evaluating student financial aid eligibility by performing verification of individual student application data, reviewing and confirming general student eligibility criteria (i.e., citizenship, selective service, NSLDS, etc. database matches), and performing/calculating need analysis.
• Provide specialized processing and customer support specific to assigned financial aid program(s), assist with information dissemination and training of students and staff on various aspects of assigned program – under direction of the program lead.
• Provide processing and technical assistance to support the administration of general financial aid programs and functions, which includes monitoring and re-evaluating continued student eligibility, making and revising financial aid awards, processing reports, and other activities during various stages of the financial aid cycle.

Department

ES Financial Aid

Time Base

1.0 time-base, 40 hours per week.

Duration of Appointment

This is a temporary position for 1 year with no permanent status granted. Temporary assignments may expire prior to the ending date.

Classification

Student Personnel Technician, Financial Aid

Compensation

Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.

• Hiring Range: The hiring range for this position is $4,262 - $4,415 per month commensurate with candidate's education, experience, skills, and training.
• CSU Classification Salary Range: The CSU Classification Salary Range for this position is $4,262 - $5,998 per month.

Benefits

At California State University (CSU), we prioritize the health, growth, and success of our employees. Our benefits program is just one way the CSU demonstrates its dedication to your success and well-being.  Employees with a .50 FTE appointment exceeding six months and one day are eligible for full benefits. Eligible employees have access to this comprehensive benefits package, which includes:

• Generous Paid Time Off: Up to 24 vacation days per year (based on employee group and/or service), 14 paid holidays, and 12 sick days annually with unlimited accrual.
• Comprehensive Health Coverage: A variety of medical, dental, and vision plans to suit your needs.
• Retirement Plans: Participation in CalPERS defined benefit plan and access to voluntary savings plans like 403(b), 401(k), and 457.
• Educational Benefits: Tuition fee waivers for employees and eligible dependents.
• Employee Assistance Program (EAP): Confidential counseling and support services for employees and their families.