Sales Development Representative (Dallas)

🌍 Can you help us change the world?

It’s true. At Mews, we dream big. As a Hotel Tech unicorn valued at $1.2b, we’re propelling new-generation cloud technology within global hospitality. With our industry-leading property management solution, we’re enabling the world’s most revolutionary hospitality brands to accelerate their digital transformation.

We’re on the lookout for ambitious, tenacious and passionate people who want to join the next generation of innovators and disrupt the hospitality industry with us. Sound good so far? Keep reading and tumble down the Mews rabbit hole... 🐇

🧑🏻‍💻 About the role

First things first: you want to know what you’re actually applying for. It’s impossible to capture every nuance of a role – especially at a rapidly growing company like Mews – but if we had to distill it down to a job description (which we do because this is a job description), it would be this:

As an Inbound SDR focusing on the US market you’ll turn warm interest into qualified pipeline and book first-meetings that our Account Executives can’t wait to run. This is more than answering the phone - you’ll research, discover pain, run tight follow-up, and set the tempo for the whole sales cycle. If you’re intrinsically driven, obsessed with learning new tech (yes, AI tools included) and hungry to become one of the best sellers in hospitality-tech, read on. 

✅ Your mission, should you choose to accept it: 

• Respond fast (within SLA) to inbound leads via phone, email, and chat; be the human face behind the first touch.
• Qualify deeply – fit, intent, timeline, key pain – then move them to discovery calls or demos.
• Book meetings that stick for AEs and keep no-show rates low with crisp confirmations.
• Run micro-discovery on every call: ask smart questions, adapt your pitch, handle objections, close for next steps.
• Log every touch in Salesforce and feed real-time intel back to Marketing so campaigns get sharper.
• Fuel event funnels – drive registrations for webinars, trade shows, on-site activations, then follow up to convert interest into meetings.
• Stay on top of Mews releases, hotel-tech trends, and competitor moves; be the prospect’s smartest call of the day.
• Meet weekly KPIs: speed-to-lead, meetings booked, conversion-to-SQL – and identify opportunities to improve week over week. 

🤝️ You’ll be a great fit if you bring a few of the below with you: 

• Fluency in English
• Live in Dallas, Texas 
• Hospitality background preferred (front desk, F&B, ops) OR any high-tempo customer-facing role.
• A clear, long-term career ambition in SaaS sales – you know SDR is the launchpad, not just the job.
• Proven comfort with targets and metrics; motivated by tracking progress and collaborative success.
• Research-driven: you dig for ICP insight before you hit “call.”
• Curiosity for new tech & AI
• Structured & organized: can juggle 50 leads, multiple requests and still nail the CRM hygiene.
• Coachable: you’re open to feedback and committed to continuous improvement.
• Persuasive communicator

🎉 What’s in it for you?

Did you know Mews was named Best PMS of 2025 - for the second year in a row - and twice recognized as a Best Place to Work in Hotel Tech? 

That success is powered by our incredible people and supported by the benefits that help them thrive.

🌍 Global benefits

No matter where you’re based, you’ll enjoy:

• Participation in our company share program

• Best-in-class parental leave (6 months fully paid for primary caregivers, 2 months for secondary, available within your first year)

• Unlimited paid holiday (yes, really)

• Work from anywhere - enjoy the flexibility to work from other countries for a few weeks each year through our compliant and flexible Workation policy.

• Relocation options available after 1 year

• Monthly "EDGE" time - dedicated to Explore, Develop, Grow, and Elevate yourself

• Flexible, hybrid working options

• One-off home office setup budget to make your workspace your own

• Monthly working-fro