L&D Program Manager - US Sales Onboarding

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Job Description:
Axon is looking for an enthusiastic leader who is passionate about providing an exceptional onboarding experience for our new sales hires. As the L&D Program Manager II - US Sales Onboarding at Axon, you'll play a pivotal role in shaping the experience for newly hired sales representatives and leaders by leading the strategy and execution of the onboarding process.

We are looking for a high-energy, process-driven, self-motivated team player with exceptional interpersonal and relationship-building skills and a proven track record of leading teams to meet business initiatives. This person will be expected to quickly develop a strong understanding of our operations, processes, and new hires to identify ways to elevate the current onboarding program. This position will also work closely with numerous internal Axon teams to deliver a top-tier onboarding experience that prepares new sales hires for success from Day 1 to Day 90.

Location: Scottsdale, Boston, or Seattle

What You'll Do

• Own all components of the sales onboarding program to result in the successful ramp of all newly hired sales representatives and leaders.
• Facilitate onboarding sessions, hold touch points, and provide assistance to new hires and hiring managers throughout the 90-day onboarding journey.
• Have a clear understanding of Axon’s sales process.
• Monitor organizational changes, gather feedback, and proactively suggest changes or improvements to the onboarding process and materials.
• Build strong partnerships and establish recurring meetings to ensure continuous alignment and feedback loops.
• Direct onboarding presenters on content and flow to ensure quality and consistency, and well as guide hiring managers on tasks to complete and milestones to measure.
• Collaborate with L&D team members on scheduling onboarding sessions and other related projects to ensure a seamless experience for new hires.
• Provide reporting and metrics to Sales & People Operations leadership on onboarding successes, challenges, strategy, and priorities.
• Review, revise, and maintain resources and content for the sales onboarding program with help of the L&D team.

What You Bring

• A Bachelor’s degree from an accredited institution is required
• 3+ years of Sales Onboarding, Sales Training, or relatable experience
• Strong attention to detail to identify and understand the differences and similarities across various sales teams.
• Process-oriented mindset
• Strong project management experience
• Excellent facilitation skills
• Collaborative team player, skilled at building relationships with business partners and leadership
• Proven ability to drive reliable and consistent high-quality results
• Exhibit a high degree of ownership and resourcefulness
• Ability to excel in a fast-paced, high growth business environment
• Proficient in SalesForce.com, MS Office, and/or other multimedia tools for editing documents, videos, presentations, etc.

 

 

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

 

Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may