Manager, Account Services
HiltonAbout the role
Job Number:
COR0158E)Work Locations
: Hilton - Supply Management - McLean 7930 Jones Branch Drive McLean 22102***The location for this position is virtual/remote***
This is your chance to be part of our in-house Hilton Supply Management (HSM) team that supports our brands, owners, and operators! As a Manager, Account Services, you will support the team in partnering with all our brands and helping influence and guide programs with unique and distinctive products and services. On the Account Management team reporting to the Director, Account Management, you will work on projects including customer onboarding, above property and property level support, and working with teams to ensure your client's daily needs are met while identifying viable opportunities for critical initiatives crafted to improve operational and financial performance.
HOW WE WILL SUPPORT YOU
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:
- Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
- Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
- Paid parental leave for eligible Team Members, including partners and adoptive parents
- Mental health resources including free counseling through our Employee Assistance Program
- Paid Time Off (PTO)
- Learn more about the rest of our benefits
At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate.
**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.
HOW YOU WILL MAKE AN IMPACT
Your role is important and below are some of the fundamental job duties that make your work unique.
What your day-to-day will be like:
- You will support any supplier challenges, onboard new properties, build relationships with key above property and property level customers, and implement procurement strategies to help customers maximize HSM's programs.
How you will collaborate with others:
- You will work with the customers to understand priorities and collaborate internally to develop strategies to help achieve results.
What deliverables you will take ownership of:
- You will work with properties and above property leaders to drive savings, program compliance and operational efficiency.
WHY YOU'LL BE A GREAT FIT
You have these minimum qualifications:
- Three (3) years of work experience in hospitality procurement/supply-chain
- Travel up to 50%
It would be useful if you have:
- Familiarity with hospitality Group Purchasing Organization programs (GPO)
- Experience with Account Management
- Mix of hospitality industry experience in multiple hospitality positions/roles including F&B, Rooms and Engineering.
WHAT IT IS LIKE WORKING FOR HILTON
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