Compliance - Operational Resiliency Risk Management Lead - Vice President

Bring your expertise to JPMorgan Chase.  As an Operational Risk Management Lead in Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.  Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.

Exciting opportunity as a Compliance, Conduct, Operational Risk (CCOR) Operational Resiliency Risk Lead, where you will report to the Head of CCOR Resiliency Risk and work across the 1st and 2nd Lines of Defense to coordinate global, strategic risk oversight of the firm’s operational resiliency related risk and control environment of JP Morgan Chase. You will need to have an in depth understanding of operational risk management and control including those related to business, technology and third party resiliency domains along with working collaboratively with the resiliency risk team plus  other Line of Defense partners to broadly think across all operational risks impacting the firm’s operational resiliency.  You will work with other specialist areas to provide effective assessment and challenge of risk, and informed consultation.

Role requires you to be a strong self-starter with intellectual curiosity who can independently identify, assess, and monitor risks and the associated mitigating controls using a consistent, logical approach to challenge the 1st Line of Defense (1LOD) firm resiliency operational environment.  Additionally, you will be responsible for preparing and delivering written and verbal communications on risk and control assessment results to technical and non-technical audiences through senior levels within the firm and play a pivotal role in coordinating global, strategic risk oversight at JPMorgan Chase while having the opportunity to collaborate with various teams, assess and challenge risk, making a real impact on the firm's operational resiliency.

Job Responsibilities

• Support continued expansion of the Compliance, Conduct, Operational Risk (CCOR) Resiliency Risk Program, including interconnectedness between various Operational Resiliency domains (Business, Third Party, Data, Sites, etc.) 
• Assess and challenge the firm’s 1LOD Global Resiliency program.
• Identify, monitor, and test the implementation and governance of operational resiliency processes and controls inherent in the JPMorgan Chase environment.
• Build strong relationships and work collaboratively across other CCOR Lines of Business (LOBs)/Corporate Functions (CFs) business and operational risk coverage teams to ensure they have appropriate knowledge and information to assess and challenge the resiliency risks and controls affecting their coverage area.
• Monitor and analyze emerging risks and recommend appropriate risk mitigation strategies
• Assess 1LOD remediation action plans for timely completion and escalate any known weakness in the overall resilience landscape within the firm.
• Engage with key stakeholders regularly and provide consistent and comprehensive status of the resilience risk gaps and remediation activities.
• Analyze and report metrics (KRIs/KPIs) and incidents to assess risk and identify risk trends and control gap. 

Required Qualifications, Capabilities, and Skills

• 7+ years or more proven experience in Operational Risk, Technology Risk, Third Party Risk, Business Continuity Management or Disaster Recovery programs.
• University degree in a business, finance, technology, law, or audit, ideally combined with further education in Operational Risk or related fields (such as Certified Internal Auditor)
• Strong background in operational resilience risks including, but not limited to, business continuity risk, technology and cyber resiliency risks, third party risk or other emerging risk domains
• Ability to challenge 1LOD in order to ensure maintenance of risk appetite and tolerance levels, driving issue management where required
• Demonstrated ability to successfully communicate complex and nuanced topics orally and in writing across multiple levels in the organization.
• Strong organizational skills, project management, and multi-tasking skills with demonstrated ability to manage expectations and deliver results
• Ability to work with large, complex data sets and perform targeted risk-based data analysis 
• Highly disciplined, Solution-oriented mindset, excellent communication, interpersonal and stakeholder management
• High level of professionalism, self-motivation, intellectual curiosity, and sense of urgency
• Familiarity with the financial services industry