Customer Service Yard Associate

**$18-$20/hr. DOE**

Ewing Outdoor Supply looking for a Landscape Materials Yard Customer Service Professional to provide excellent customer service at our Colorado Springs CO Supercenter.

You must have the ability to lift 50-70 lbs. and perform in a seasonal high heat situation. The ability to learn the POS (point of sale) system is a must, as well as the ability to identify products and extend a top level customer experience. You will be provided all the training you need to be successful, so we are looking for a committed teammate with interest in growth opportunities, can hustle and be a great team fit.

Interested parties apply below and let us see if you are a fit on our team and in our family.

**Preferred consideration for**

Heavy equipment/loader experience

Bilingual (English/Spanish)

Responsibilities

• Go the extra mile to engage customers (including assistance in the materials yard)

• Greet and direct customers
• Assist customer in the yard with orders and identification
• Provide accurate information (e.g. product features, pricing and after-sales services)
• Answer customers’ questions about specific products/services
• Cross-sell products
• Manage returns of merchandise
• Coordinate with your team to provide excellent customer service (especially during peak times)
• Inform customers about discounts and special offers
• Stay up-to-date with new products/services
• Ask for feedback on provided services and resolve clients’ complaints
• Inform customers about new products and services
• Loading Materials in customer vehicles with efficiency and extreme care
• Keep updated records of inventory and activity logs
• Comply with company policies and legal guidelines
• Help maintain a safe and orderly environment of the facilities