LEAD LEGAL ASSISTANT - 73004560

Requisition No: 878712 

Agency: Department of Revenue

Working Title: LEAD LEGAL ASSISTANT - 73004560

 Pay Plan: Career Service

Position Number: 73004560 

Salary:  $41,517.24 - $55,115.04 plus $1,248.00 Competitive Area Differential (CAD) / annually 

Posting Closing Date: 07/13/2026 

Total Compensation Estimator Tool

Florida Department of Revenue

Child Support Program

Lead Legal Assistant (Operations Analyst II)

West Palm Beach

This is an Internal Agency Advertisement.

The Florida Department of Revenue’s Child Support Program helps children get the financial support they need and deserve, promoting more stable childhoods and brighter futures. The Department invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability. To learn more about the Department of Revenue’s excellent array of benefits, including career training, tuition waivers, paid vacations, insurance, and retirement programs, visit our website.

JOB SUMMARY:

This Operations Analyst II position performs as team member support and is an excellent fit for critical thinkers. If you enjoy leading others and problem solving, this may be the position for you. Your duties would include:

• Assist with performance monitoring to ensure compliance with procedures.
• Serve as the team’s subject matter expert and completes tasks related to complex and escalated projects within the Legal Services Unit.
• Assist the supervisor in training and coaching legal assistants to ensure consistent performance and development across the unit.
• Assist the unit, as needed, in processing incoming referrals to support meeting pending workload goals and ensure timely case progression.

MINIMUM REQUIREMENTS:

• Currently employed with the Florida Department of Revenue.
• Experience providing legal assistance in an office or court environment, reviewing and processing legal documents and/or correspondence, and communicating with case parties, court officials, clerks of court, opposing attorneys, etc.
• One year of experience in explaining complex policies and procedures with employees, partners, or public.
• One year of experience coaching, mentoring, or training others.
• One year of experience using effective communication through a variety of methods.
• One year of experience conducting research and analyzing information to make decisions.

PREFERENCES: 

• Preference given to candidates with Legal Service Unit experience.         

SPECIAL NOTES:

• Internal Agency Promotional Opportunity.
• This is a full-time position, standard workday of 8am – 5pm, Monday through Friday.
• This role is eligible for part-time telework after you complete required training and reach an acceptable level of proficiency.
• Alternative Screening Criteria in lieu of SVT.
• Responses to qualifying questions should be verifiable by skills and/or experiences stated on application and/or resume.  All experience, including examples of implementation, must be documented in detail on the candidate profile/resume. 
• Applicant must ensure all employment including military service, self-employment, job-related volunteer work, internships, part-time employment, etc. is listed in detail and chronological order. 
• Each field (name of employer, address, city, and state, dates of employment, supervisor’s name, phone numbers, etc.) must be completed.
• Gaps of employment of 6 months or more must be addressed on the application.
• Applicants who do not provide all necessary information may not meet the requirements for this position.

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