Director, Program Management, Ads

Company Description

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an impact.

Job Description

 Our Direct-to-Consumer (DTC) portfolio is a powerhouse collection of consumer-first brands, supported by media industry leaders, Comcast, NBCUniversal and Sky. When you join our team, you’ll work across our dynamic portfolio including Peacock, NOW, Fandango, SkyShowtime, Showmax, and TV Everywhere, powering streaming across more than 70 countries globally. And the evolution doesn’t stop there. With unequalled scale, our teams make the most out of every opportunity to collaborate and learn from one another. We’re always looking for ways to innovate faster, accelerate our growth and consistently offer the very best in consumer experience. But most of all, we’re backed by a culture of respect. We embrace authenticity and inspire people to thrive.     

The Director, Program Management, Advertising Product Technology Delivery, Peacock will be accountable for the end-to-end delivery of the Advertising Product portfolio in support of the Peacock technology roadmap and overall Customer Experience. This role will oversee a portfolio of programs, projects, and features focused on innovative advertising features, experiences, and technologies. Success will require building and maintaining strong relationships with key internal and external Business partners and Technology teams, ensuring the smooth delivery of features.

This position will report to the Vice President of Technology Delivery, Customer Experience and will work in a highly matrixed structure, indirectly and directly managing global technology teams across NBC, Sky, and the wider Comcast group, as well as within multiple areas of the business including Product, Design, Data Science, and Engineering teams. This position will directly manage a small team.

• Foster collaboration between product, and technology teams, and help to shape the current and future roadmap through proactive leadership.
• Establish appropriate governance, ensuring key stakeholders are identified and appropriately engaged, and a clear decision-making process is in place.
• Build and drive a large virtual team across a widely distributed organization, ensuring communication is clear, dependencies are understood, and that the committed roadmap and pipeline are well articulated, understood and managed against available capacity.
• Strive for continuous improvement in our processes and procedures, propose and implement changes to ensure a productive and efficient organization, in partnership with the wider team.
• Lead the initiation and shaping phase of a project or feature working closely with engineers, architects, and analysts, to coordinate, drive and shape the business requirements that solidify the solution definition.
• Support planning activities to deliver maximum business value based on critical program KPIs
• Ensure regular reporting of status across all projects and features, establishing the right controls within the team to ensure accurate status, pro-active risk management and robust plans.
• Partner with product teams and delivery partners across multiple workstreams to manage the successful delivery across the Peacock portfolio.
• Ensure establishment of project plans throughout the lifecycle of the delivery. Ensuring change is controlled, dependencies are identified, and risks are mitigated.
• Ensure quality is considered throughout delivery, working with QA and Trials teams to ensure outputs are thoroughly tested and proven before deployment to customers and handed over to support.
• Lead effective communication both within internal and external stakeholders and delivery teams, and that the broad teams are clear on goals and objectives.
• Act as first point of escalation, providing assistance and guidance throughout delivery.
• Regular liaison with resource managers to ensure both resources and roadmap