Assistant Branch Manager

About Working at Commerce 

Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us.  

Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.

Creating an award-winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk. 

Compensation Range

Hourly: $26.45 - $30.30 (Amount based on relevant experience, skills, and competencies.)

About This Job

The Assistant Branch Manager is the right-hand person who helps the Branch Manager run a branch.  You’ll supervise daily operations of the branch to keep customer service running smoothly while promoting security and profitability.  This is a very important job that is key to the branch’s success.  

 

You’ll help the Branch Manager monitor sales results of individuals as well as the branch as a whole. You’ll be hands on and step in to provide coaching and assistance whenever it’s needed.  You’ll be a coach, leader, mentor and an indispensable ally all rolled into one. You’ll help lead your team to build and maintain strong relationships with customers by making sure they have a great experience every time they visit the branch and by providing friendly, helpful solutions to their financial challenges. 

 

If this sounds like you, we’d love to talk. 

Essential Functions 

• Manage day-to-day branch activities including operations, administration and providing directions to branch staff 

• Assist team members with day-to-day customer service, compliance with established policies and procedures relative to bank operations, security, human resource management and more 

• Observe and coach sales staff to improve quality and experience of customer interactions 

• Monitor results, develop and implement efforts to assure that expectations and goals are met 

• Meet sales goals and assigned business development responsibilities 

• Lead, mentor and motivate team members to implement the department strategy and manage department workflow with guidance on departmental projects/issues, and provide coaching and development opportunities appropriate to each direct report's individual needs 

• Perform all necessary management functions, including hiring, evaluations,  annual increase allocations and disciplinary action as required

• Communicate decisions, priorities and relevant information to team members effectively 

• Support budget management, planning and expenditure 

• Perform other duties as assigned 

Work Schedule

• Monday - Friday, 8:45am - 6:15pm; Saturday, 8:45am - 12:15pm

 

Knowledge Skills & Abilities Required 

• <