Director of Human Resources

Omni Parker House Hotel

As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel. Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property.


The Director of Human Resources is responsible for overseeing all aspects of the hotel's human capital management, ensuring the recruitment, development, and retention of a skilled and motivated workforce. This position plays a pivotal role in fostering a positive and inclusive work culture while ensuring compliance with employment laws and regulations.
Pay Scale - $135,000 - $160,000. The pay scale provided is a range that Omni Hotels & Resorts reasonably expects to pay. Actual compensation offered may fluctuate based on a candidate’s qualifications and/or experience
Responsibilities

Culture
• Reinforce Omni culture by attending property and department pre-shifts, GEM and ATGT meetings on a rotation basis.
• Engage with associates by walking around the property several times a day.
• Drive a strong Omni culture by planning and executing associate events.
• Promote engagement surveys and ensure participation from our associates. Conduct feedback sessions and implementation of action plans.
• Ensure the hotel implements effective recognition programs that reward our associates for their hard work and performance.

Employee Relations
• Foster a positive work environment that promotes employee engagement and morale.
• Provide counsel and assistance to management in regard to associate relations, supervision and administration ensuring coaching is objective, fair and effective.
• Address associate concerns and ensure fair and consistent application of policies and procedures.

Recruitment
• Collaborate with hiring managers to identify staffing needs and develop a strategic recruitment plan for both management and hourly positions.
• Attend off-property recruitment events/job fairs.
• Partner with Shared Services for fulfilling roles and coordinating on-property job fairs.
• Actively engage in community activities including volunteerism. Form relationships with third party staffing agencies/organizations that assist candidates in finding employment.

Administrative
• Administers compensation policies and programs. Conduct local wage/salary surveys and review/adjust as needed. Monitor wage increases and adjustments.
• Support Shared Services and act as on-property liaison for benefits and recruitment.
• Participate in the Hotel’s budgeting process, ensuring all associate-related items and labor costs are appropriately budgeted and the department’s expenses are in line with expectations.

Compliance
• Ensure compliance with all federal, state, and local employment laws and regulations. Stay abreast of all federal and state laws and keep management advised of changes. Implement changes as needed.
• Partner with Corporate Director of Labor to respond to EEOC Charges and other government charges.
• Ensure quarterly self-audits are conducted for Internal Audit and HR Assessment.
• Partner with Loss Prevention/Corporate Risk to ensure proper handling of worker’s compensation incidents/accidents and partner with monthly safety meetings.
• Maintain accurate and up-to-date employee records, including personnel files, payroll records, and benefits information.

Learning & Development
• Coordinate and/or lead Orientation for new hires to familiarize them with hotel policies, procedures, and standards.
• Implementation of Omni’s hourly training programs and management development programs to include Power of Engagement and Manager orientation.
• Build the talent bench through continuous and engaged/strategic succession planning.
• Identify development opportunities for Associates and implement plans to build soft skills of leaders through performance evaluations and feedback mechanisms.

Strategic Leadership
• Develop and implement HR strategies aligned with the hotel's and Omni's overall goals. Act as a key member of the executive committee and serve as a trusted advisor to the General Manager on human capital issues.
Qualifications
• Four or more years of expe