Supervisor Retail Operations

Location: Egg Harbor Township,New Jersey,United States

Reports to: General Manager;

Position Overview: The Supervisor, Retail Operations (the “Supervisor) is responsible for assisting the Manager consult with qualified patient and caregivers and administering approved medical and adult use marijuana products. The Supervisor oversees all activities related to the operation of the Dispensing Facility to include patient identification and registration, record retention, product tracking and inventory control as directed by the Manager.  This position is located in our Mays Landing, NJ location.

Pay: $23 - $25

Schedule: Full time / including weekends

Major Areas of Responsibility include:

• The Supervisor, Retail Operations ensures compliance with all Compassionate Use of Medical Cannabis Pilot Program rules and regulations governing the Act, and directly supervises the activity within the dispensary to include dispensary staff training and education in the absence of the Manager and as directed.
• The Supervisor, Retail Operations provides management and leadership in the Dispensing Facility to include monitoring all point of sale transactions.
• The Supervisor, Retail Operations manages patient specific logs as required, the receipt, storage and auditing of all inventory, and is responsible for ordering new inventory and supplies, maintaining accurate records using BioTrackTHC, the Dispensing Facility’s inventory tracking software program.
• As the responsible party at the Dispensing Facility, this position resolves all inventory discrepancies and patient-staff conflicts.
• The Supervisor, Retail Operations is responsible for the development of the Dispensing Facility’s privacy policies and procedures, the security and confidentiality of all patient information, as well as overall compliance with HIPAA.
• This position acts as a liaison internally between all staff, dispensary management team and the Manager, and externally between the Dispensing Facility and law enforcement, Commissioner of Health, and the local community.
• Directs and monitors department managers to accomplish goals of the plan, consistent with established and safety procedures.
• Establishes methods to follows the operating plan in compliance with the Compassionate Use of Medical Cannabis Pilot Program, maintaining records required by public health law and ensures quality assurance plans, including but limited to plans to detect, identify and prevent dispensing errors related to product packaging and labeling.
• Manages and implements policies and procedures for any retesting of returned approved medical marijuana products, storage and disposal and meeting reporting requirements for adverse events and product recall.
• This position is responsible for assisting with implementing and maintaining security systems for tracking, record keeping, record retention and surveillance related to all product at every stage of, storage, delivery, transporting, and distribution.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, teamwork, and high performance.
• Maintain excellent facilities conducive to enhancing employee productivity.
• Ensure employee safety, wellness, and health & welfare.

Minimum Qualifications (Skills, Knowledge & Abilities):

• All applicants must be at least 21 years of age
• Possession of a bachelor’s degree or 3 years of experience at a key holder and or supervisory level within retail preferred
• Must be passionate about handling all aspects of a retail operation to include staffing schedules, compliance, inventory control, purchasing and theft prevention and product diversion.
• Demonstrated supervisory and leadership skills in a high growth environment are preferred.
• Excellent and effective consulting skills.
• Strong conflict management skills.
• Strong interpersonal and negotiation skills.
• Solid business acumen, management reporting, and problem-solving skills.
• Exceptional interpersonal skills, including listening, coaching & training.
• Strong leadership, project management & time management skills.
• Excellent written, verbal and non-verbal communication skills.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, teamwork, and high performance.
• Ensure employee safety, wellness, and health & welfare

Travel %: 0

FLSA status: Non-exempt

Additional Abilities Required: While performing the duties of this job, the employee is required to stand, walk, or sit for extended period