Commercial Service Account Manager TX

Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

We are seeking a Commercial Service Account Manager to join our Dallas team!   If you’re a “hunter” with cold calling expertise, please consider reviewing the qualifications and applying!

KEY RESPONSIBILITIES:

• Sell the full portfolio of Carrier HVAC Service products and solutions (i.e. service agreements, repairs, and modernizations)
• Create and maintain Sales Territory and Account plans where necessary.
• Present at customer seminars to develop new and existing customer relationships and opportunities.
• Promote Carrier value proposition linking customer objectives to Carrier solutions.
• Utilize CRM to manage customer interactions, activities, and opportunity pipeline.
• Experienced seller in attracting new customers as well as building share value with existing customers.
• Ability to seek out and access new service agreement opportunities both with existing customers and new prospect customers.
• Ability to seek out or respond to repair opportunities.
• Establishing and building credibility with knowledge of Carrier products/solutions
• Strong ability to develop and sustain customer relationships.
• Clearly articulate the value of Carrier’s value offerings and how they map to the customers’ needs.
• Ability to detect the Customer’s buying stage and adjust selling accordingly.
• Effective presentation and communication skills
• Prioritize on best opportunities.
• Responding to the customer requirements in a timely manner
• Gaining the booking/order in a timely manner
• Ability to consistently achieve sales metrics and Annual Targets
• To effectively negotiate service agreement renewals when required

REQUIRED QUALIFICATIONS:

• High School Diploma or GED
• 4+ years of HVAC sales experience.
• Must be able lift/carry 20 lbs., climb ladders/stairs, and be comfortable working on roofs/platforms.

PREFERRED QUALIFICATIONS:

• Extremely comfortable operating in a technical environment utilizing Microsoft based computer software.
• Outstanding sales/negotiation skills and goal-orientated with strong time management and organizational skills
• Demonstrated strong written, verbal and presentation skills to effectively develop expectations and relationships with internal and external customers.
• Ability to sell directly to end user customers.
• Previous experience in selling service agreements.
• Demonstrates ability to introduce others to cross sell and upsell within their base of customers.
• Ability to work in a highly team-oriented and dynamic environment.
• Demonstrated ability to introduce others to cross sell and upsell within their base of customers.
• Demonstrated ability to identify opportunities to proactively sell preventative repair / upgrade packages.
• Self-motivated and able to manage many simultaneous projects and responsibilities.

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