Medical Assistant/Program Assistant - Manning - Employee/Patient Health and Wellness

Schedule: Tuesday- M 10:30am-7:00pm, T W Th F 8:30am- 5:00pm
Salary: $17.57 - $26.35 Depending on Qualifications


JOB PURPOSE: The Medical Assistant/Program Assistant will be responsible for providing clinical and administrative support to ensure quality patient experience. The Medical Assistant/Program Assistant will support Weight Management providers and patients and Health Builders Programs by providing administrative support and clerical duties for the assigned programs, department, and its varied operations.
The Medical Assistant/Program Assistant works with general supervision and review, and any work problems involving departures from standard policies, interpretations, or procedures are reviewed with the supervisor for resolution.
The primary goal of the El Rio Health Medical Assistant-Program Assistant is to support El Rio’s Mission of providing comprehensive, quality health care that is affordable and accessible to all who may have healthcare needs, by successfully performing the primary essential functions.
The following functions and responsibilities will contribute to El Rio Health Center to achieve its KEY RESULTS:

1. World Class Experience for staff and patients
2. Healthier patients and employees
3. Positive Financial Result

Essential Job Functions:
• Prepares patients for Medical Weight Management visits by directing and/or accompanying them to the examining room.
• Verifies patient information by interviewing patient; reviews and records medical history, takes vital signs, and confirms purpose of visit or treatment.
• Organizes and schedules appointments.
• Enters documentation for medically integrated Health Builder programs.
• Assists with referrals and navigates patients to appropriate Health Builder programs.
• Conducts biometric screenings and periodic biometric assessments events at clinic sites for patients and employees.
• Completes records by recording patient examination, treatment, or test results in Electronic Medical Records (EMR)
• Completes all administrative and non-clerical activities which are received through NextGen and/or the Patient Portal in support of programmatic operations, completing all required documentation on these activities.
• Completes all Provider Orders with accuracy and in a timely manner.
◦ Ensures that the patient understands and verbalizes their understanding of the discharge instructions. Documentation of completed orders and actions taken by the medical assistant shall be entered into the patient’s EMR and submitted for processing within the defined time period.
• Generates revenues by recording necessary information of services rendered.
• Produces and distributes correspondence memos, letters, faxes, and forms.
• Receives and assist patients.
• Handles communications and calendars as assigned.
• Maintains patient confidentiality by controlling the environment and information being disclosed to authorized individuals ensuring HIPAA and corporate compliance requirements at all times.
• Maintains a clean, safe, and hygienic work environment in compliance with all Policies and Procedures including but not limited to work areas, workstations, examination rooms, hand washing, infection prevention and control etc. for this position.
• Demonstrates an understanding of and proficiency with the application of all compliance and reporting requirements respective to Joint Commission Certification (JCC) standards.
• Serves and protects the physician or health care provider practice by adhering to professional standards, policies and procedures, federal, state, and local requirements, and Joint Commission on Accreditation of Healthcare Organizations (JCAHO) standards.
• Performs administrative duties such as.
◦ Coordinates events
◦ Prepares reports.
◦ Conducts basic research.
• Demonstrates the knowledge, understanding, and technical skills to complete all administrative and clerical duties, tasks, responsibilities, and assignments working with office equipment, operating systems, organizational programs and/or business software, such as:
◦ Completes outgoing recruiting calls for referral programs.
◦ Placement of provider referred patients.
◦ Provides administrative support to other staff members in the performance of their assignments and departmental operations supporting patients, visitors, employees, and internal/external clients or representatives.

Other Duties and Responsibilities:
• In support of the Mission and Vision of El Rio Health, will at all times represent themselves as a professional role model of El Rio Health serving as a positive informational source for members of the community.
• Supports El Rio Health by participating in community