Delivery Lead - Technology - GenAI

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for planning and coordinating the execution of project/small program deliverables which requires the engagement of multiple teams. Key responsibilities include communicating work objectives, coordinating delivery, facilitating sync points across teams, providing end-to-end visibility into the health of the deliverables, and managing program risk and compliance to standards. Job expectations include ensuring delivery meets the client’s expectations in terms of the functionality, quality, timeline, and cost.

Job Profile Summary:

Generative AI presents an exciting opportunity to derive valuable insights from data and to drive revenue growth, efficiencies, and improved business processes. Technology collaborates across eight lines of business in the design and buildout of the Enterprise Gen AI platform.

The platform will cater to a growing number of use cases that harness the power of Generative AI, leveraging both proprietary and opensource models. Enterprise Gen AI Platform will be built on a complex infrastructure landscape including cloud services, on-premises GPU compute, no-SQL databases, vector databases, microservices, batch schedulers and user interfaces.

This job is responsible for

·       Perform business analysis and / or define business and functional requirements for Gen AI based projects and deliverables

·       Release / change management of Gen AI applications and services

·       Planning and coordinating the execution of project/small program deliverables which requires the engagement of multiple teams.

·       Key responsibilities include communicating work objectives, coordinating delivery, facilitating sync points across teams, providing end-to-end visibility into the health of the deliverables, and managing program risk and compliance to standards.

·       Job expectations include ensuring delivery meets the client’s expectations in terms of the functionality, quality, timeline, and cost.

Responsibilities:

• Leads and coordinates routines to support delivery (for example, kick-offs, status reviews, stakeholder meetings, change controls, and tollgates, etc.)

• Manages coordination of delivery and dependencies across multiple teams

• Facilitates communication and collaboration across organizations to support the deliverable completion and timeline

• Provides status updates for the deliverables to stakeholders and leadership pertaining to delivery, risks, issues, and schedule

• Works with sponsors and stakeholders to ensure that execution is aligned with deliverable requirements

• Supports resource planning for delivery and execution

• Ensures adherence with Enterprise Change Management standards

Required Qualifications:

• 5+ years of business analysis and project management experience

• 1 – 5 years of Release / Change management at the Bank (ITSM,