Senior Field Service Technician - San Diego

🌟 Be a Part of Something Bigger! 🌟

At Luminator Technology Group, we believe we are Better Together. We always put the Customer First, focus on achieving Results, strive to Be the Best, and foster a culture of Respect & Trust. We are on a mission to innovate and revolutionize global transportation technology. Luminator is a global leader spanning over 85 countries and nearly 1,000 employees worldwide.

We’re searching for a Senior Field Service Technician to join our growing Field Operations team and play a key role in driving our vision forward.

As a Senior Field Service Technician, you will be at the heart of our customer success and operational excellence, providing hands-on technical expertise to maintain, troubleshoot, and repair cutting-edge public transit Mobile Video System equipment. Your work ensures safety, reliability, and performance across transit bus fleets. You’ll:

What You’ll Do

• Conduct on-site service visits to perform preventative maintenance, diagnostics, and corrective repairs on transit system buses equipped with mobile video and electronic systems.
• Troubleshoot electrical and electronic components, including wiring harnesses, connectors, fuses, relays, and circuit boards, using multimeters, oscilloscopes, and other diagnostic tools.
• Perform mechanical and electrical installations for retrofits and system upgrades, including routing cables, terminating connectors, and mounting hardware.
• Identify and resolve equipment malfunctions by isolating faults, replacing defective components, and verifying system performance through functional testing.
• Collaborate with manufacturers and field personnel to escalate complex issues, interpret technical documentation, and implement corrective actions.
• Document service activities including wiring changes, part replacements, and troubleshooting steps to ensure accurate service records and compliance with customer standards.
• Travel occasionally within the U.S. to support retrofits, new system startups, and advanced troubleshooting projects

What You’ll Bring to the Team:

Qualifications:

• High school diploma or equivalent required. AS degree or equivalent military technical training preferred.
• At least 3 years of technical experience; experience in a manufacturing or transit environment preferred.
• Proficiency with MS Office, including Outlook, Teams, Word, and Excel.
• Ability to read schematics and wiring diagrams (preferred).

Skills:

• Technical Savvy: Proficiency with electrical systems, automotive wiring, voltmeters, and small tools.
• Customer Focus: Strong interpersonal skills to handle demanding situations and deliver exceptional service.
• Problem-Solving Skills: Ability to diagnose, resolve, and communicate complex technical issues effectively.

3rd shift: Monday–Friday
Hours: 7:00 PM – 3:30 AM
California Pay Scale: $34 - 37/hr. plus overtime 
 

Why You’ll Love Working at Luminator:

• Competitive compensation with career growth potential.
• Generous time off: Vacation and sick time, 10 company holidays, and 2 floating holidays.
• Educational Assistance Program: Robust reimbursement program for professional growth.
• Health and wellness: Medical, dental, and vision coverage plus 401k matching.
• Benefits & PTO effective Day 1
• Find out more about us by visiting our  Life@Luminator page!

If you're passionate about making a difference and thrive in a collaborative environment, we want you on our team!

Luminator Technology Group intends to provide a safe and drug-free work environment for our customers and our employees. As a condition of employment Luminator Technology Group will require a negative drug screen during the pre-employment process due to working on or with federal contracts.

It is the policy of Luminator to ensure equal employment oppor