Senior Account Manager

OUR FORMULA.

Experimentation is the foundation of Chemistry’s culture because Dull is Dangerous. As a creative-led independent full-service advertising agency, we blow up boring every day. We have four strategically placed offices and talent across the U.S. taking risks and overcoming challenges. We’re always asking What if? and What next?  We win all the creative and Agency of the Year awards, but we’re most proud of our number #6 ranking on the A-list. We have about 180 folks across agency disciplines from the best shops around the globe and a growing list of incredible clients. Join us to do your best work and live your best life.

BE THE CHANGE.

Studies have shown that marginalized communities such as women, LGBTQ+, and people of color are less likely to apply to jobs unless they meet every single qualification. However you identify, and whatever background you bring with you, please apply if this is a role that would make you excited to come to work every day.  At Chemistry, we believe that diverse teams are multipliers.

LIVE YOUR BEST LIFE.

How can we expect you to do your best work if you’re not living your best life? We can’t. 

Come to Chemistry and take advantage of…

• Generous PTO, because recharging fuels creativity.
• Comprehensive wellness benefits, because peace of mind (and body) matters!
• Donation Matching, give back, and we’ll double down.
• Growth and Development Opportunities, keep learning, keep growing.
• Retirement Savings, your future self will thank you.
• Paid Parent Leave, family first, always.

SENIOR ACCOUNT MANAGER

OVERVIEW

The Senior Account Manager acts as the day-to-day contact for the client. You are responsible for managing the activities and deliverables for your account.  You’re on the front lines to ensure deliverables are on brief and meet agency standards and client expectations. You are crucial to getting work kicked off thru final delivery.

WHAT YOU ARE RESPONSIBLE FOR:

• Partner with agency teams (strategy, media, creative, project management, production) on development and execution of projects. You’ll own and lead all client communications from presentations, progress updates, clarification, feedback, etc. 
• Understanding and digesting information and direction from clients to make sure we have clarity on the ask. 
• Provide guidance and support to junior account team (when applicable based on account structure). You’ll help review and provide recommendations and direction for all deliverables from the AAM and AM.  Like what?
• Internal recaps, client change orders, creative feedback in Webvantage, etc
• Initiate billing process with your finance lead, deliver client invoices on time and track them in billing tracker. You’ll partner with your manager to manage overall          account budgets and burn. FINANCE CAN BE FUN (and super important!)
• Partner with strategy to provide inputs for briefs, competitive and industry reports, thought leadership pieces and other strategic deliverables. Your strategy partners are your BFFs, they’re here to help solve all the challenges and bounce things off of.
• Review and provide feedback for all outputs (creative, media plans & reports, research, etc.).  
• Build Chemistry with clients by having open lines of communication and identifying opportunities for improvements (PS, this is how organic growth happens!)

EXPECTATIONS:

• Master of execution. You’re able to drive projects forward from client inputs to final delivery. Ensuring everything remains on schedule, within budget and meets client and agency standards.
• Solutions. You begin