Software Quality Assurance Manager

About Us

TherapyNotes is the national leader in web-based behavioral health practice management and electronic health records software for private practices, psychologists, therapists, counselors, social workers and psychiatrists. Our software-as-a-service solution integrates patient scheduling, medical records, billing and electronic claims to streamline the way mental health professionals manage their practice.

TherapyNotes offers careers that provide you with the freedom to do amazing work, interact with great people, and offer fantastic learning and growth opportunities. Our team empowers and challenges each other to learn and solve complex problems. We build and manage web applications with a strong emphasis in healthcare. If you are looking to join a supportive team, use your leadership experience, and build great products, please submit your application.

Our growing team is located remotely and on-site at our 30,000 square foot corporate headquarters in Horsham, PA!

Position Description

TherapyNotes is looking for a passionate, experienced Software Quality Assurance Manager who thrives in a highly collaborative, team environment. The right candidate will have significant experience mentoring and coaching agile development teams towards achieving the organization's goals. As the Quality Assurance Manager, you will lead and manage all members of the Quality Assurance team and focus on developing the people and processes that make TherapyNotes a great place to work.

Note: This position is hybrid and requires 1-2 days a week on-site

Requirements

• 6 or more years experience developing software/tests and leading teams in an Agile, team-based environment
• Strong understanding of software development testing design and agile practices
• Solid understanding of automated testing concepts, frameworks and design patterns
• Experience with C#, Java, or similar programming languages
• Experience with API and Load testing concepts and designs
• Excellent organizational, leadership, decision making and communication skills.
• Has relentlessly high standards (is never satisfied with the status quo)
• Expects and requires innovation from team
• Has passion and convictions and the innate ability to inspire passion in others

Responsibilities

• Provide people leadership for multiple, diverse cross-functional teams and individuals; coaching and guiding teams to enable future success
• Enable a flexible yet productive work environment that supports a distributed work force: remote and onsite
• Ensure that testing practices across the teams are comprehensive and flexible while also maintaining an appropriate degree of standardization
• Participating in test architecture discussions, influencing decisions, and collaborating with peers to maintain consistency across the organization
• Manage personnel and administrative activities of staff (i.e. hires, trains, goal settings, appraises, rewards, motivates, disciplines, recommends termination as necessary)
• Coach and mentor quality assurance staff; develop the team's skills and provide continuous feedback
• Mentoring quality assurance team members to ensure delivered solutions adhere to the testing standards, and established organizational policies and procedures
• Identifying and champion people and process improvement strategies for the team(s)
• Communicate organizational updates to ensure teams adhere to the established policies and procedures
• Collaborate with other management team members to ensure consistency in standards and processes

Benefits

• Competitive salary - $100,000-150,000/year
• Comp-time and flexible work hours
• Full health, life, disability, and dental insurance
• Retirement plan with company contribution
• Annual company profit sharing
• Personal development/training budget
• Open, collaborative work environment
• Extensive 2-week onboarding plan
• Comprehensive mentorship program
• Company provided refreshments

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TherapyNotes, LLC is an Equal Employment Opportunity Employer. All candidates whom have been given a conditional offer of employment with TherapyNotes, LLC must also undergo a criminal background check.

8/15/23