Global Financial Crimes Issues Management, Issue Coordination Unit - Assistant Vice President

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Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

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Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.

Job Summary:

This IM Assistant Vice-President role in the Americas Compliance Issue Management Division of MUFG Bank, Ltd. (“MUBL”) will be part of the Global and Americas Regional Issue Coordination Unit and will report to the America Regional Issue Coordinator. The IM Assistant Vice President will support Regional IM Coordination Unit to coordinate implementation and execution of both Regional and Global issue management standards and procedures, drive initiatives that promote on-time issue remediation, and support reporting and review where needed.

The qualified candidate will:

• Gain familiarity with the MUFG financial crimes compliance framework, including the roles of Internal Audit and Compliance Testing.

• Develop subject matter expertise regarding Issues Management (“IM”) policy, standard, and procedures.

• Develop an understanding of regional Anti-Money Laundering (“AML”), Sanctions, and Anti-Bribery & Corruption (“ABC”), and Compliance Risk issue definitions.

Responsibilities:

• Advise on issues management requirements, working closely with Issue stakeholders (such as Regional Issue Coordinators, Issue Owners, Risk Managers, Action Owners, Compliance Testing, Internal Audit), and the Global and Regional IM Units to ensure adherence to Issues Management policies, standards, and procedures. This includes review, challenge and provide feedback on remediation documentation e.g., management action plans, detailed remediation plans, and compensating controls, closure documentation, etc.

• Develop partnerships with stakeholders to drive implementation of end-to-end issues management processes and procedures across various geographical locations, including facilitating issue stakeholder meetings related to issues management life-cycle requirements.

• Manage issues data in the issue management systems of record, including issue record data entry, update, and monitoring according to required timeframes and protocols.

• Conduct thematic issue reviews, identifying trends, root causes, and risk patterns across multiple business lines.

• Develop and maintain dashboard and tracking tools to enhance visibility into issue trends and key risk indicators.

• Ongoing engagement with the business teams to track issue progress, obtain required documentation to evidence actions completed, and execute changes in the issue management systems of record.

• Daily monitoring of shared mailbox, new issue escalations, and other evidence for completeness and follow up when needed.

• Partner with Regional Issue Coordinators and Global IM Operations colleagues to drive process improvement opportunities across the Department and across functions.

• Administer governance and operational routines with team members and stakeholders including meetings, communications, and reporting.

• Support the monitoring and update of internal job aids in response to any governing policy or procedural changes.

• Prepare and deliver executive-level summaries and presentations on thematic issues finding and key reporting insights.

• Lead or provide support on special projects and ad-hoc activities.

Qualifications:

• 3+ years of experience in Financial Services, preferably in Issue Management, Financial Crimes Compliance or Risk Management areas.

• Experience managing and tracking projects or organizational objectives.

• Experience reviewing, implementing, and/or drafting policies and procedures.

• Experience developing and delivering training and communications materials.

• Experience creating and validating reporting

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