AI Products & Innovation - Engineering Director

FactSet creates flexible, open data and software solutions for over 180,000 investment professionals around the globe. We stay ahead of global market trends, power robust company and industry research, and provide comprehensive data with our market-leading solutions. 

We believe today’s talent powers tomorrow’s innovations. As a globally inclusive community, we bring our whole selves to work, and encourage employees to join in, be heard, contribute, and grow. Our work environment fosters diversity, engagement, and productivity because we know that great ideas can come from anyone, at any time. 

Your Team's Impact 

FactSet’s Dealmakers & Wealth department is looking for a talented engineering leader to spearhead the development of our flagship AI product efforts and drive growth across our various business units (Banking, Wealth, Corporates, and PEVC). They will be responsible for working across technology, product, and sales leadership to deliver best-in-class products to market and also identifying our next frontier of AI solutions to improve the workstation. This leader will have heavy influence over FactSet’s strategic direction as well as play a key role in its success. 

What You'll Do 

In this role, the candidate will directly lead the multiple engineering teams responsible for the client experience of Mercury, our industry-leading AI conversational chatbot. These teams are primarily responsible for the web UX and client-facing infrastructure. In this role, this leader will work to connect leaders across FactSet in support of building that market-leading client experience, including AI/ML Engineering, Cloud Engineering, Business Line Engineering teams, and more. They will have an opportunity to engage heavily with our clients to collect feedback and shape our vision. This individual will also lead an R&D team responsible for iterating on greenfield product offshoots and identifying the next wave of high-value product investment areas. 

What We're Looking For 

An ideal candidate will have intimate knowledge of AI products and technologies and can partner with our product leadership to define and set an exciting north-star strategy for our teams to build toward. This role will require both direct management of individuals and team leaders, so the ability to recruit, build talent, and lead an organization is key. Being successful in this role will require the support of a significant number of peer groups. An ideal candidate will have a long track record of collaboration and partnership with teams outside of their direct control with successful results. Lastly, they will need to be hands on and technical – able to provide direction and insight into how to navigate the fast-moving challenges posed by the AI space. FactSet is a leader in AI solutions, and this is an exciting opportunity for someone that is innovative and driven to leave their mark. 

Responsibilities: 

• Lead multiple teams developing client-facing AI products for the business unit (approx 25 engineers) 

• Partner with Product Leadership to formulate new ideas and foster innovation in our product lines with AI 

• Engage with our clients and their tech teams to accelerate AI sales opportunities 

• Ensure reliability and scalability of various critical systems 

• Collaborate with senior leaders across the organization to deliver that best-in-class product 

Required Skills: 

• Bachelor's degree in Computer Science

• 12+ years' industry experience as a software engineer and technology evangelist with a minimum of 5 years’ experience leading large engineering teams

• Experience with Web Development and Cloud Services preferred 

• Strong knowledge of AI/ML trends and products required 

• History of working with Clients & Sales teams 

• Extensive Managem