Jobs and Careers

Senior Business Intelligence Analyst (Member Strategy Office)

United Statesfull_timeVerifiedPosted 27 Aug 2024

About the role

This role will support the newly formed Member Analytics Team under the Enterprise Data & Analytics division of Member Strategy Office. Provide quantitative and qualitative data analysis and reporting of patterns, insights, and trends to leadership, supporting enterprise and member strategy. Analyze business problems and issues using business intelligence and data science tools that incorporate data from internal and external sources. Work under minimal supervision and use complete understanding of business needs and objectives to make recommendations that have impact on the achievement of operational goals. Advanced skill set and proficiency with cloud data querying, data manipulation, and analysis techniques.

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Collect, aggregate, and analyze data from multiple sources, including structured and unstructured data sets, to drive insights into business performance
Identify, analyze, and interpret trends or patterns and prepare ongoing reports and data visualizations in order to support business decisions
Develop, maintain, and manage data products such as model predictions and created features
Produce actionable reports that show key performance indicators, identify areas of improvement into current operations, and display root cause analysis of problems
Use analytics and metrics to improve processes and provide data-driven forecasts of potential costs, risks, and profits of new business initiatives
Communicate findings and insights to stakeholders and provide business strategy recommendations for optimizing business performance
Provide reporting solutions and respond to ad-hoc report requests within the business area
Create specifications for reports and analysis based on business needs and required or available data elements
Build working relationships with team members and subject matter experts
Lead small projects and initiatives

5-7 years of experience in data analysis and reporting
Complete knowledge and understanding of business area/specialization
Advanced skill with data analysis tools and programming languages, such as PySpark/Python or R, and SQL
Advanced skill using statistical methods, mathematical techniques, forecasting, cost-benefit analysis
Advanced skill in complex data manipulation across multiple tables
Effective data integration, cleaning and validation skills
Skill communicating data analysis and visualizations to nontechnical and senior audiences
Analytical research skills
Interpersonal skills - creative thinker, open-minded, collaborative, curious, empathetic, and has a diverse perspective
Intermediate skill in utilizing work products to tell a story through appropriate balance of visualizations, design aesthetics, and words
Bachelor's Degree in Business Administration, Economics, Computer Science, Statistics, or related field

Desired Qualifications

Strong project management experience in business analytics for strategy development and support
Strong strategic communicator (extensive experience developing and delivering executive-level presentations)
Ability to translate business requirements into technical documentation
Experience in a consultancy role (i.e., consulting and collaborating with internal or external clients to support data-driven decisions)

Hours: Monday - Friday, 8:00AM - 4:30PM

Locations: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526 | 141 Security Drive, Winchester, VA 22602

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.