Altra: Regional Field Service Manager (West)

At Altra, we are on a never-ending journey to seek out opportunities to unlock potential in ourselves and others and to create a more diverse and inclusive running community. When we’re all working together as the best versions of ourselves, we can feel empowered both individually and as a community. 

So, before we get to the job details, take a minute to learn a little more about us – our values and our culture. If you can see yourself working side-by-side with a team of people driven to discover more about ourselves and the world around us, Altra just may be the place for you.  

To learn more about our values and our culture, visit Altra Careers or www.altrarunning.com. 

What will you do? 

The Regional Field Service Manager will be responsible for providing dynamic, visible and inspirational leadership to positively impact business initiatives, direction and vision for the Field Service Team. The Regional Field Service Manager will be expected to manage the training and professional development of Field Service Reps within their assigned region, sharing best practices, sell-thru tactics, and programs. This manager will be relied on for leading frequent 1:1s, providing actionable feedback, to ensure that Field Service Reps in their assigned region are executing against seasonal service strategies that have been established. The Regional Field Service Manager will be expected to conduct in-field visits with Field Service Reps to provide ongoing coaching and mentorship, while providing focused coverage of key accounts in their territory. Finally, the Regional Field Service Manager will lead the planning and execution of strategic priorities including regional market takeovers, national account service strategies, tactics, and training. This role will ideally be located in our Denver, CO headquarters - we are also open to candidates located along the West Coast.

How you will do it:

• Achieve goals set forth in the strategic plan, including enhancing and building account relationships, seasonal Go to Market and growth strategies and development of the wholesale activation strategies.
• Manage, mentor and train internal tech team. Manage team structure that aligns to future distribution and brand strategy; including, hiring new talent to support future sales organization, and managing through objectives and goals set forth in employee’s goals through corporate portal (Workday).
• Conduct in-field ride-alongs to provide coaching and mentorship for assigned FSRs
• With input from sales managers and marketing managers, develop regional service plans by territory to align with Altra's and VF’s seasonal initiatives and financial targets by region.
• Provide ongoing mentorship to FSRs by leveraging their experience in the role and industry to coach them on how to service accounts effectively, efficiently and professionally.
• Plan and execute regional market takeovers while continuing to identify ways to elevate the effectiveness of these initiatives.
• Support the implementation of strategic service strategies with key partners including REI, Fleet Feet, Dick’s Sporting Goods, and other key account and independent retailers.
• Perform thoughtful employee reviews on time and within the directed methods of VF Corporation
• Create and track weekly/monthly and quarterly service goals that tie to strategy and individual rep performance.

What do you need to succeed? 

We all have unique skills that we bring to work and celebrate every day. For this role, there are foundation skills you’ll need to succeed and excel. Additionally, while formal education in a related field is great to have, we are most interested in your 5+ years of experience and professional achievements.

The foundation skills you will need in this position are: 

• Familiarity with the Altra product line