OVERNIGHT SECURITY GUARD @ SHERATON VBO

Full Job Description

Position Title: Overnight Security Guard @ Sheraton Virginia Beach Oceanfront

Shamin Hotels is an award-winning hospitality organization with over 9000 rooms in 76 hotels. We are recognized as the largest owner and operator throughout Virginia as well as one of the top ten hotel hospitality groups in the country.

We value teamwork, pride of ownership and are passionate about serving our guests with warmth and hospitality.

We are looking for a professional Security Guard to join our team to embrace those values.

Position Overview:
The Hotel Security Guard is responsible for maintaining a safe and secure environment for guests, employees, and property within the hotel premises. They monitor activities, patrol designated areas, and respond to security incidents to ensure the safety and well-being of all individuals and assets.

Job Functions:

• Security Patrols:
  • Conduct regular patrols of the hotel premises, including guest floors, lobby areas, parking lots, and other designated areas.
  • Monitor surveillance cameras and security systems to detect and deter suspicious activities or unauthorized access.
  • Remain vigilant and alert to potential security threats or safety hazards.
• Access Control:
  • Control access to the hotel by monitoring entrances, exits, and access points.
  • Verify the identity of individuals entering the premises and ensure that only authorized personnel and guests are granted entry.
  • Enforce hotel policies regarding visitor registration, guest check-in, and key card access.
• Guest and Employee Assistance:
  • Provide assistance and support to guests and employees in need, including escorting guests to their rooms or vehicles, providing directions, and responding to inquiries.
  • Assist with guest room lockouts, lost items, or medical emergencies as needed.
  • Serve as a point of contact for guests and employees to report security concerns or incidents.
• Incident Response:
  • Respond promptly to security incidents, disturbances, or emergencies such as fights, medical emergencies, or fire alarms.
  • Assess the situation, take appropriate action to de-escalate conflicts or hazards, and alert emergency responders or law enforcement if necessary.
  • Document security incidents, observations, and actions taken in detailed incident reports.
• Risk Management:
  • Identify potential security risks or vulnerabilities within the hotel premises and report them to management.
  • Implement security measures and protocols to mitigate risks and enhance safety.
  • Conduct security assessments and inspections to ensure compliance with safety and security standards.
• Collaboration and Communication:
  • Collaborate with hotel staff, management, and external partners such as law enforcement agencies or emergency services to address security concerns and coordinate response efforts.
  • Communicate effectively with guests, employees, and other stakeholders to provide information, instructions, and assistance as needed.

Qualifications

• Experience in a hotel or related field preferred but not required
• Prior experience as a security guard or law enforcement preferred but not required  
• High school diploma or equivalent.
• Physical stamina and ability to stand, walk, and lift objects for extended periods.
• Professional appearance and demeanor.
• Customer Focus: Passion for providing excellent customer s